DINGCHENG YANG
Davis
Summary
Undergraduate student majoring in Economics at the University of California, Davis. Interested in business, data analysis, and sales-related work. Experience with class projects, teamwork, and basic data analysis. Bilingual in English and Mandarin Chinese. Dynamic professional with a friendly demeanor and strong problem-solving skills, honed at XYZ Corp. Proven track record in customer service and teamwork, consistently enhancing client satisfaction. Dependable and organized, I excel in time management and communication, ensuring efficient operations and fostering positive relationships.
Overview
1
1
year of professional experience
Work History
Sales Associate
IKEA
05.2024 - 09.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
Chi Forest
07.2025 - 08.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale system, ensuring smooth sales operations.
- Maintained cleanliness and organization of sales floor, promoting positive shopping environment.
- Developed product knowledge to effectively address customer inquiries and provide recommendations.
- Collaborated with team members to restock inventory, optimizing product availability for customers.
- Monitored stock levels regularly, identifying needs for replenishment to minimize out-of-stock situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Economics
University of California, Davis
Davis, CA06-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Organization and time management
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Associate
Chi Forest
07.2025 - 08.2025
Sales Associate
IKEA
05.2024 - 09.2024
Bachelor of Science - Economics
University of California, Davis