Dinisha Matthews
Gastonia,NC
Summary
Highly motivated and committed Registered Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 19 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level RMA position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
RMA
CaroMont Health
Gastonia, NC
11.2005 - Current
- Enhanced patient care by efficiently performing routine tests and measurements.
- Streamlined office procedures for faster processing of insurance claims and patient paperwork.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Aided in the prevention of illnesses by administering vaccinations according to established protocols.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Tray Line
CaroMont Regional Medical Center, Gaston Memorial Hospital
Gastonia, NC
11.2002 - Current
Education
Associate of Science - Medical Assisting
ECPI University
Charlotte, NC05.2005
Skills
- Sterile Procedures and Techniques
- Charting Expertise
- Privacy and Confidentiality
- Medical Histories and Vital Statistics
- Pulse Oximetry
- Processing Specimens
- Patient Medical Histories
- Proper Sterilization Techniques
- Direct Patient Care
- Restocking Lab Supplies
- Assisting with Physical Exams
- Exam Room Preparation
- Specimen Collection
- Monitoring Patient Progress
- First Aid
- Reading Comprehension
- Medical Terminology
- STD Counseling
- Medication Administration
- Basic Laboratory Tests
- Patient Assessments
- EPIC EMR
- Recording Vital Signs
- Proper Waste Disposal
- Communicating with Patient Families
- OB/GYN Procedures
- Patient-Handling Equipment
- Answering Questions
- Using Scales
- Electronic Medical Record
- Phlebotomy
Timeline
RMA
CaroMont Health
11.2005 - Current
Tray Line
CaroMont Regional Medical Center, Gaston Memorial Hospital
11.2002 - Current
Associate of Science - Medical Assisting
ECPI University