Dinisti Cox
Overview
7
7
years of professional experience
Work History
Relationship Banker
Bank of America
10.2022 - 08.2023
- Being the liaison between the customer and the financial institution; building and maintaining that relationship and offering advice on everything from personal and business accounts to investments, loans, and trust management services
- In addition, educating and helping clients optimize and manage their accounts while also introducing clients to digital banking.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Teller
Wells Fargo
07.2021 - 04.2022
- Responsible for helping resolve customer concerns in a timely fashion
- Including but not limited to providing account details, receiving deposits and loan payments, recording night deposits, preparing shipment, atm custodian, and balancing the vault
- While following proper procedures to minimize errors and reduce fraud.
Warehouse Associate
Amazon
10.2018 - 07.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Merchandise Handler
On Point Fashions
08.2020 - 01.2021
- Serving guests by helping them select products and merchandise
- Doing inventory, making invoices, and upkeep the store.
Server
Doc B’s Restaurant
01.2020 - 06.2020
- Engaging with guests, taking orders, running food, and ensuring the restaurant's cleanliness.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Receptionist
Taxcare
11.2016 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Crew Member
Chipotle
11.2016 - 04.2018
- Interacted with customers, while preparing and serving food
- Plus, handling cash transactions and maintaining the cleanliness of the restaurant exterior and interior.
Education
Bachelor of Arts - Psychology
University of South Florida
Tampa, FL08.2023
Hillsborough Community College
Tampa, FLDiploma -
Dallastown Area High School
Dallastown, Pa06.2018
Skills
- Responsible- Reliable worker who is self-disciplined
- Teamwork- Cooperative and supportive of coworkers Also played team sports for 15 years
- Flexibility- Willing to adapt to change and any environment with positivity
- Positive Attitude- Confident with my work and radiates good energy, even in bad situations
- Composed- Works well under pressure while maintaining a positive attitude and being respectful to others
- Efficiency- Can operate Excel, Microsoft, Powerpoint, andGoogle Docs
Volunteer Experience
Feeding Tampa Bay, Tampa, Florida
- Inspect perishable and/or non-perishable foods for their expiration date and quality
- Package those good foods into bags/boxes that will be distributed to the community
Maximo Nivel, Cusco, Peru
- Construction program where we were building or repairing homes, adding classrooms to schools, or making structural improvements to clinics.
- Worked in close contact with locals and engaged in language and cultural emerging
Timeline
Relationship Banker
Bank of America
10.2022 - 08.2023
Teller
Wells Fargo
07.2021 - 04.2022
Merchandise Handler
On Point Fashions
08.2020 - 01.2021
Server
Doc B’s Restaurant
01.2020 - 06.2020
Warehouse Associate
Amazon
10.2018 - 07.2021
Receptionist
Taxcare
11.2016 - 10.2018
Crew Member
Chipotle
11.2016 - 04.2018
Bachelor of Arts - Psychology
University of South Florida
Hillsborough Community College
Diploma -
Dallastown Area High School