Diogo Muiamba
Glendale,US
Summary
Dedicated Behavioral Health Technician experienced in providing emotional support and coordinating transportation services to enhance client confidentiality and promote daily living skills. Managed logistics and client support operations through effective route planning and cargo management, ensuring timely and safe delivery while adhering to safety standards. Committed to continuous learning and compliance with medication administration protocols.
Overview
4
4
years of professional experience
Work History
Van Driver
Amazon
Phoenix, AZ
04.2025 - Current
- Drove Amazon delivery van along assigned routes for daily package drop-offs.
- Navigated traffic and adjusted routes to maintain timely customer deliveries.
- Communicated with dispatch and Amazon customers about delivery locations.
- Loaded Amazon parcels and organized cargo for efficient route sequencing.
- Inspected van safety, tires, lights, and fluids before each shift.
Behavioral Health Technician
Goodsteps Behavioral Home LLC
Phoenix, AZ
06.2024 - 04.2025
- Facilitated emotional support during patient discharge processes to ensure smoother transitions.
- Supported clients in goal-setting.
- Incorporated physical fitness and emotional self-care.
- Coordinated transportation services to enhance client access to essential appointments.
- Administered psychotropic medications.
- Resolved conflicts through effective communication and mediation techniques.
- Assisted in daily operations within group home environments.
- Assisted residents with daily living tasks in Goodsteps behavioral home to promote independence and well-being.
- Enhanced client confidentiality.
Machinist and packaging
Rosemary frango
So Paulo, SP
09.2022 - 04.2023
- Reduced wear-related failures through proactive maintenance and inspections.
- Ensured all finished parts met tolerances.
- Resolved recurring mechanical failures by implementing effective troubleshooting procedures.
- Enhanced safety protocols to reduce workplace accidents.
Education
High School -
CS/La Fortune
Luanda, AngolaSkills
- Delivery route optimization
- Efficient route navigation
- Route optimization
- Cargo securing techniques
- Parcel organization
- Safety compliance checks
- Adaptability and learning
- Strong work ethic
- Medication compliance
- De-escalation techniques
- Active listening
- Confidentiality maintenance
Certifications and Trainings
•Certified Adult and Pediatric First Aid/CPR/AED
•36 Hours of rigorous logistics, safety and fleet operations training.
Timeline
Van Driver
Amazon
04.2025 - Current
Behavioral Health Technician
Goodsteps Behavioral Home LLC
06.2024 - 04.2025
Machinist and packaging
Rosemary frango
09.2022 - 04.2023
High School -
CS/La Fortune