Diomarvellous Nsofor
Austin,TX
Summary
Highly-motivated college graduate with proven success in improving operations and solving problems in the professional world. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Experienced in sales, market analysis, and handling various forms of financial instruments. Ready to training, gain experience, and take on new professional challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate
Essilor-Luxottica, Ray-Ban
04.2023 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties
- Assisted management by discovering methods to increase the speed of transactions
- Identified customer needs and wants to enhance customer experiences and boost sales
- Maintained relationships with customers to maximize sales opportunities.
Licensed Real Estate Agent
Housing Scout
11.2020 - 05.2023
- Handled client property searches with accuracy and customer service at forefront
- Resolved client concerns related to apartment locating to maintain high satisfaction ratings
- Advised and informed prospective clients on current market activities and conditions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals
Mentor Leader
The University Of Texas At Austin
08.2020 - 05.2023
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection
- Served as role model for mentees by demonstrating strong values and ethical standards
- Assisted mentees in setting and achieving educational and career goals to encourage independence
- Assisted mentees in developing self-confidence and positive self-image
- Regularly assessed progress and provided feedback to support continued development.
Associate Banker
Chase Bank
12.2020 - 01.2022
- Balanced teller drawers and ATM cash
- Opened, closed, and updated accounts for customers
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Executed and supervised wire transfers over two-million dollars in size
Men's Apparel Sales Department Lead
Old Navy
03.2018 - 08.2020
- Processed all tasks with a sense of urgency and accuracy with customer service in mind
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor of Arts - Economics
The University of Texas
Austin, TX05.2023
Skills
- Intermediate Proficiency in Microsoft Office: Excel, Word, & Powerpoint
- Basic Understanding of Programming Languages: Python, Java, C & SQL
- Financial Analysis
- Customer Service & Conflict Resolution
- Interpersonal & Professional Communication
- Leadership
- Critical Thinking & Analytical Problem-solving
- Client Management
- Professional Relationships
- Online Platforms
- Networking and Business Development
- Self Starter
Certification
May 2023
November 2020 - Present
August 2020 - Present
March 2021 - November 2021
August 2020 - May 2021
March 2018 - August 2020
Languages
English
Native or Bilingual
Spanish
Limited Working
Italian
Limited Working
Timeline
Associate
Essilor-Luxottica, Ray-Ban
04.2023 - Current
Associate Banker
Chase Bank
12.2020 - 01.2022
Licensed Real Estate Agent
Housing Scout
11.2020 - 05.2023
Mentor Leader
The University Of Texas At Austin
08.2020 - 05.2023
Men's Apparel Sales Department Lead
Old Navy
03.2018 - 08.2020
Bachelor of Arts - Economics
The University of Texas
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