Diomer Fernández Márquez
Cumaná
Summary
Energetic and highly organized individual with knack for managing multiple tasks and maintaining positive attitude. Possesses strong understanding of inventory control and automotive market trends, coupled with excellent organizational and negotiation skills. Aims to improve inventory accuracy and enhance efficiency of dealership operations
Overview
18
18
years of professional experience
1
1
Certification
Work History
Used Car Inventory Manager
South Dade Toyota
06.2022 - Current
- Manage and supervise vehicle inventory.
- Evaluation of trade-in vehicles and collaboration with desk managers on work deals.
- Perform physical inspections of inventory vehicles.
- Verify and print stock numbers for trade-in vehicles.
- Evaluate the Actual Cash Value (ACV) of each vehicle to decide whether to sell at retail or wholesale prices.
- Approve vehicle estimates for the reconditioning process.
- Verify invoices for vehicles undergoing reconditioning.
- Review and oversee reconditioning processes for vehicles.
- Assign tasks to porters for effective inventory management.
- Report on and verify certified vehicles.
- Coordinate vehicle logistics for both entry and exit.
- Check for Bodyshop estimates when received trade in vehicles.
- Receive and Inspect Brand New Vehicles to add to the inventory.
- Report to the sales department all certified vehicles sold the previous day.
- Final inspection of all vehicles designated for sale.
- Collaborated with sales team members, providing them with accurate information on available inventory to facilitate successful client interactions.
- Conducted thorough vehicle inspections, ensuring quality and compliance with safety standards before listing for sale.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
Recondition Manager
All Star Detailing LLC
01.2021 - 06.2022
- Review and inspection of stock numbers for vehicles
- Inspection of used vehicles
- Daily task assignment to porters for organizing new and used vehicle inventory
- Supervision of organization for new and used vehicles
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
Parts Warehouse Manager
Prosperi
01.2007 - 01.2014
- Warehouse supervision and inventory management of spare parts
- Implementation of processes to improve warehouse efficiency
- Implemented safety protocols to minimize workplace accidents and maintain a secure working environment.
- Negotiated favorable contracts with vendors for cost-effective pricing on purchased items without compromising quality standards.
- Developed efficient schedules for shipping and receiving to ensure timely deliveries without delays or errors.
- Reduced operational costs with optimized storage layouts and proper allocation of resources.
- Analyzed employee performance metrics regularly to provide constructive feedback during evaluations or reviews.
- Managed daily operations for smooth functioning of the parts warehouse, ensuring timely order fulfillment.
Service Advisor
Prosperi
01.2007 - 01.2014
- Vehicle inspections
- Body shop estimates
- Service advisory
- Classification and monitoring of vehicle processes
- Review of vehicle process costs
- Final vehicle inspections
- Control of used vehicle inventories
- Advising customers on vehicle maintenance and repairs
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
Education
Higher Technician - Computer Science
Rodolfo Loero Arismendi University Institute of Technology
Venezuela, Sucre11.2007
Bachelor of Science - Science And Technology
Antonio José De Sucre High School
Venezuela, Sucre10.1998
Skills
- Advanced knowledge of office software (Word, Excel, PowerPoint)
- Intermediate proficiency in English
- Excellent customer service skills
- Teamwork and leadership abilities
- Proactive and eager to learn
- Vehicle appraisal expertise
- Financial acumen
- Pricing strategy
- Vehicle inspection
- Proficient in : CDK Global Inc, Tekion, 1Micro, Vauto, Vincue, iRecon, Rapid Recon, SDT app, MonroneyLabels, Dealer daily, Carmax, Carfax
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Computer Software Management (Word, Excel, PowerPoint, Publisher), 2000/2001
- Basic Customer Service Skills, 2011
- Self-Protection and Evacuation Workshop in Case of Seismic Events, 2011
Personal Information
- Place of Birth: Venezuela
- Date of Birth: 03/11/81
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Used Car Inventory Manager
South Dade Toyota
06.2022 - Current
Recondition Manager
All Star Detailing LLC
01.2021 - 06.2022
Parts Warehouse Manager
Prosperi
01.2007 - 01.2014
Service Advisor
Prosperi
01.2007 - 01.2014
Higher Technician - Computer Science
Rodolfo Loero Arismendi University Institute of Technology
Bachelor of Science - Science And Technology
Antonio José De Sucre High School
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