Dion Ferguson
Houston,TX
Summary
Dependable Adjuster with a proven track record in claims investigation, damage assessment, and meticulous documentation. Expertise in prioritizing thorough analysis and efficient resolution of claims, ensuring fair settlements that uphold client trust. Recognized for a methodical approach, consistently achieving high levels of client satisfaction while effectively resolving conflicts. Committed to leveraging skills as an Adjuster to deliver precise and timely results that enhance operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Independent Adjuster
EA Renfroe
Mansfield, OH
03.2026 - 04.2026
- Evaluated insurance claims to determine validity and coverage limits.
- Conducted on-site inspections to assess damages and gather evidence for claims processing.
- Collaborated with policyholders, insurers, and legal representatives to facilitate claims resolution.
- Prepared detailed reports summarizing findings and recommendations for claim decisions.
Independent Adjuster (CAT)
EA Renfroe
Birmingham, TX
03.2025 - 09.2025
- Performed thorough research on policy language to ensure accurate claim handling.
- Communicated clearly with all parties involved throughout the entire claims process via email or phone calls.
- Conducted field investigations to assess damages, evaluate losses, and negotiate settlements.
- Displayed superior problem solving capabilities in order to resolve difficult issues.
- Evaluated questionable situations quickly and made sound decisions regarding claim settlement amounts.
- Identified potential fraudulent activity during investigations by recognizing suspicious patterns.
- Ensured compliance with all applicable state regulations related to independent adjuster activities.
- Maintained up-to-date knowledge of industry trends, laws, regulations, and best practices.
- Prepared comprehensive estimates of repair costs based on analysis of building materials used.
Independent Adjuster (CAT)
Wardlaw Claims
Dallas, TX
08.2024 - 02.2025
- Performed thorough research on policy language to ensure accurate claim handling.
- Communicated clearly with all parties involved throughout the entire claims process via email or phone calls.
- Conducted field investigations to assess damages, evaluate losses, and negotiate settlements.
- Displayed superior problem solving capabilities in order to resolve difficult issues.
- Evaluated questionable situations quickly and made sound decisions regarding claim settlement amounts.
- Identified potential fraudulent activity during investigations by recognizing suspicious patterns.
- Ensured compliance with all applicable state regulations related to independent adjuster activities.
- Maintained up-to-date knowledge of industry trends, laws, regulations, and best practices.
- Prepared comprehensive estimates of repair costs based on analysis of building materials used.
Independent Adjuster (Proximity)
Sedgewick
Connecticut
02.2022 - 07.2024
- Performed thorough research on policy language to ensure accurate claim handling.
- Communicated clearly with all parties involved throughout the entire claims process via email or phone calls.
- Conducted field investigations to assess damages, evaluate losses, and negotiate settlements.
- Displayed superior problem solving capabilities in order to resolve difficult issues.
- Evaluated questionable situations quickly and made sound decisions regarding claim settlement amounts.
- Identified potential fraudulent activity during investigations by recognizing suspicious patterns.
- Ensured compliance with all applicable state regulations related to independent adjuster activities.
- Maintained up-to-date knowledge of industry trends, laws, regulations, and best practices.
- Prepared comprehensive estimates of repair costs based on analysis of building materials used.
Independent Adjuster (CAT)
EA Renfroe
Birmingham, AL
10.2021 - 01.2022
- Prepared comprehensive estimates of repair costs based on analysis of building materials used.
- Performed thorough research on policy language to ensure accurate claim handling.
- Compiled detailed reports to document the investigation process and results.
- Conducted field investigations to assess damages, evaluate losses, and negotiate settlements.
- Ensured compliance with all applicable state regulations related to independent adjuster activities.
- Communicated clearly with all parties involved throughout the entire claims process via email or phone calls.
- Identified potential fraudulent activity during investigations by recognizing suspicious patterns.
Education
Bachelor of Arts - Informational Systems
Wiley College
Tx05-2000
Skills
- Hail and wind damage specialist
- Insurance policy coverage knowledge
- Familiar with fraud statutes
- Interior water damage background
- Claims Pro
- Texas and Louisiana Claims Adjuster License
- Claims investigation
- Damage assessment
- Policy interpretation
- Property inspection
- Customer service
- Highly motivated
- Problem-solving
- Advanced oral and written communication skills
- Multitasking and organization
- Critical thinking
- Claims processing
Certification
- Texas Adjuster - All lines License
- Two Story Steep Rope and Harness
- Anti Fraud Compliance
Timeline
Independent Adjuster
EA Renfroe
03.2026 - 04.2026
Independent Adjuster (CAT)
EA Renfroe
03.2025 - 09.2025
Independent Adjuster (CAT)
Wardlaw Claims
08.2024 - 02.2025
Independent Adjuster (Proximity)
Sedgewick
02.2022 - 07.2024
Independent Adjuster (CAT)
EA Renfroe
10.2021 - 01.2022
Bachelor of Arts - Informational Systems
Wiley College