ADEDAYO OLUGBEMI
Jacksonville,FL
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Independent Adjuster
Worley Catastrophe Services
Richardson, TX
08.2021 - 04.2023
- Conducted prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin and extent of loss.
- Negotiated settlement of claims of varying complexity and peril, achieving prompt, fair and equitable settlement of claim in cases of policy liability.
- Examined claims forms and other records to determine insurance coverage.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
- Affirmed or denied coverage of claims based on facts and policy terms and conditions, developing information necessary to make advance, partial and final payments when appropriate.
- Reviewed and utilized financial statements to adjust moderately-sized business interruption losses subject to claims and potential payouts.
- Prepared summaries of damage, payments and policy coverage.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Answered customer questions regarding deductibles.
- Evaluated insurance policies and analyzed damages to determine coverage.
Insurance Sales Agent
Pro-unlimited LLC
Jacksonville, FL
06.2019 - 07.2021
- Contacted clients and potential clients to grow customer base as well as build a connection with them to get information about their needs and coverage.
- In addition, was able to help our clients settle any claims on their insurance policy as well as achieve or exceed sales quotas across product lines using acquired.
- Handled 10 calls per 30mins to address customer inquiries and concerns
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
Mechanic Assistant
BULALA MOTORS REPAIR LLC
JACKSONVILLE, FL
02.2016 - 06.2019
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Delegated jobs to subordinates and monitored quality of work.
- Conducted routine oil changes, tire rotations, fluid replacements and bulb changes.
CUSTOMER SERVICES ASSOICIATE.
TUCHER CONSULTANT
Ikeja, NIGERIA
01.2007 - 01.2016
- Coordinate between billing department and customers for customer resolution.
- Made sure data entry accuracy was 100%.
- Followed up with existing customers upon purchases, up sale, suggest new merchandise and inform about existing/upcoming promotions.
- Developed team communications and information for meetings
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Education
Associate of Arts - Computer And Information Sciences
Florida State College
Jacksonville ,FL02.2018
High School Diploma -
Fanlot Comprehensive High School
Lagos,Nigeria06.2006
Skills
- Familiar with fraud statutes
- CCC Pathways
- Accident scene investigations
- Hail and wind damage specialist
- Automobile claims specialist
- Personal, casualty and property loss
- Policy investigations
- [TX,GA,AL,FL,MN,WI ETC ] Claims Adjuster License
- Microsoft Word
- Highly motivated
- Property Damage Assessment
- Liability Determinations
- Field Inspection
Certification
STATE FARM AUTO CERTIFICATION
STATE FARM POLICY CERTIFICATION
STATE FARM ESTIMATE CERTIFICATION
Timeline
Independent Adjuster
Worley Catastrophe Services
08.2021 - 04.2023
Insurance Sales Agent
Pro-unlimited LLC
06.2019 - 07.2021
Mechanic Assistant
BULALA MOTORS REPAIR LLC
02.2016 - 06.2019
CUSTOMER SERVICES ASSOICIATE.
TUCHER CONSULTANT
01.2007 - 01.2016
Associate of Arts - Computer And Information Sciences
Florida State College
High School Diploma -
Fanlot Comprehensive High School
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