Laquita Wiggins
Richmond,TX
Summary
Motivated Independent adjuster specializing in personal, property, casualty loss, and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Independent Adjuster
Bright Claim
01.2022 - Current
- Examined claims forms and other records to determine insurance coverage.
- Interviewed agents and claimants to correct errors or omissions and investigate questionable claims.
- Compared data from surveillance footage to data on medical reports.
- Investigated claims involving potential and suspected fraudulent activities.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Testified on behalf of agency as part criminal and civic proceedings.
- Analyzed information gathered by investigations to report finding and recommendations.
Insurance Claims Specialist
American Insurance Company
02.2020 - 01.2022
- Investigated damages, gathering information from diverse sources and delivering comprehensive reports.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Trained staff on operating procedures and company services.
- Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
Claim Representative
American Insurance Company
02.2018 - 02.2020
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Interviewed policyholders to verify information and obtain additional details.
- Worked productively in fast-moving work environment to process large volume of claims.
- Proposed settlements for uncomplicated issues to resolve claims.
- Oversaw claim recoveries, subrogation and salvage.
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
Education
Bachelor of Science -
Lone Star College
Houston, TX05.2015
Skills
- Policy Investigations
- Underwriting Knowledge
- Familiar with Fraud statutes
- Legal Proceedings Knowledge
- Subrogation Expert
- Personal, Casualty and Property Loss
- Insurance Policy Coverage Knowledge
- Data Analysis
- Highly Motivated
- Advanced Computer Skills
- Automobile Claims Specialist
- Valuation Knowledge
Certification
Licensed Independent Adjuster- Texas
License #2933573
Timeline
Independent Adjuster
Bright Claim
01.2022 - Current
Insurance Claims Specialist
American Insurance Company
02.2020 - 01.2022
Claim Representative
American Insurance Company
02.2018 - 02.2020
Bachelor of Science -
Lone Star College
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