Summary
Overview
Work History
Education
Skills
Timeline
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Dion Irvin

Louisville,KY

Summary

Dynamic construction manager with a proven track record at McClain Construction, excelling in project management and team leadership. Skilled in problem-solving and strategic planning, I effectively resolved construction issues, ensuring timely project completion while fostering strong client relationships. Committed to safety compliance and enhancing team performance through mentorship and training.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Manager in Training

McDonald's Restaurant
02.2015 - 08.2017
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
  • Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.

Warehouse Worker

Radial Warehouse
12.2018 - 03.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Construction Manager

McClain Construction
02.2019 - 02.2025
  • Supervised team of 20 construction workers to maintain productivity and quality of work.
  • Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
  • Identified and resolved construction issues promptly to prevent delays.
  • Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.

Driver, Warehouse Orders

Amazon
05.2021 - 10.2023
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.

Call Center Representative

Generation Tux
10.2023 - 06.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Merchandise Stocker

Pdazzle LLC
09.2023 - Current
  • Executed scheduled maintenance activities effectively.
  • Handled janitorial tasks, managed inventory stocking, and fulfilled requested duties.

Education

GED -

Board of Education
Louisville, KY
01-2019

Skills

  • Project management
  • Construction management
  • Problem-solving
  • Site management
  • Construction safety
  • Team building and leadership
  • Safety compliance
  • Decision-making
  • Job and material estimates
  • Organized and detail oriented
  • Excellent customer relations
  • Management
  • New construction
  • Project documentation
  • Hiring and training
  • Remodeling projects
  • Building, demolition, and renovation
  • Heavy labor
  • Critical thinking
  • Team collaboration
  • Effective communication
  • Strategic planning

Timeline

Call Center Representative

Generation Tux
10.2023 - 06.2024

Merchandise Stocker

Pdazzle LLC
09.2023 - Current

Driver, Warehouse Orders

Amazon
05.2021 - 10.2023

Construction Manager

McClain Construction
02.2019 - 02.2025

Warehouse Worker

Radial Warehouse
12.2018 - 03.2020

Manager in Training

McDonald's Restaurant
02.2015 - 08.2017

GED -

Board of Education

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Dion Irvin