Summary
Overview
Work History
Education
Skills
Timeline
Generic
Diona  Barragan

Diona Barragan

St Louis,MO

Summary

Proven team player with a knack for enhancing operational efficiency, I excelled in customer service and stock rotation at Walmart. My adeptness at pallet jack operation and fostering collaborative environments led to significant improvements in store readiness and customer satisfaction, showcasing my ability to drive results and maintain high standards. As retail professional, highly organized and efficient in managing stockrooms and ensuring timely shelf restocking. Proven ability to work collaboratively and adapt to changing needs. Reliable team member with strong focus on achieving results and maintaining high standards. Diligent Stocker with solid background in maintaining organized and efficient stockrooms. Demonstrated ability to manage inventory and ensure prompt restocking of shelves. Proven skills in teamwork and adaptability, consistently meeting shifting demands and prioritizing tasks effectively. Enthusiastic worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Overview

10
10
years of professional experience

Work History

Overnight Stocker

Walmart
10.2021 - Current
  • Kept work areas neat, clean and free from debris.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked designated items on shelves, end caps and displays.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Removed all boxes and related trash from sales floor and processed through compactors.

Lead Sales Associate

Dollar General
10.2019 - 10.2020
  • Handled cash register operations and customer transactions to process payments.
  • Processed and stocked merchandise in accordance with store standards.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Delivered excellent customer service for repeat business and referrals.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Monitored service after sale and implemented quick and effective problem resolutions.

Waitress

Morganstreetbrewery
04.2015 - 07.2016
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

High School Diploma -

Roosevelt High
St Louis, MO

Skills

  • Stocking shelves
  • Stock Rotation
  • Pallet Jack Operation
  • Product restocking
  • Customer Service
  • Attention to Detail
  • Teamwork and Collaboration

Timeline

Overnight Stocker

Walmart
10.2021 - Current

Lead Sales Associate

Dollar General
10.2019 - 10.2020

Waitress

Morganstreetbrewery
04.2015 - 07.2016

High School Diploma -

Roosevelt High
Diona Barragan