Summary
Overview
Work History
Education
Skills
Timeline
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Diondre Goins

Dundalk,MD

Summary

Persistent professional with demonstrated strengths in analytical reasoning, critical thinking, and data analysis. With outstanding verbal and written communication skills paired with ample computer operation knowledge. Determined digital native with passions for screenwriting, freelance writing, and game design.

Overview

6
6
years of professional experience

Work History

Tables Games Dealer

Horseshoe Casino
Baltimore, MD
07.2025 - Current
  • Effectively communicating game rules and procedures to new players, answering questions, and resolving any issues or disputes creating an inclusive and welcoming environment
  • Handling cash transactions efficiently by accurately counting chips and making correct change for customers
  • Monitoring the gaming floor for suspicious activities or rule violations to ensure a secure gaming experience for all patrons

Concierge Lounge Attendant

Renaissance Harborplace Hotel
Baltimore, MD
04.2022 - 04.2023
  • Served beverages and food to patrons, adhering to service standards and enhancing guest satisfaction.
  • Conducted routine inspections of equipment and facilities to ensure functionality and safety.
  • Assisted members with inquiries and provided personalized service throughout the facility.
  • PM Hotel Group

Security Officer

Broadway Services
Baltimore, MD
02.2020 - 03.2021
  • Monitor and secure multiple buildings against intrusion by routinely checking monitors as well as patrolling all entrances and exits.
  • Collaborate with law enforcement agencies when necessary, providing support and assistance during emergencies
  • Maintain accurate logs of activities, incidents, and observations, providing compliance with company policies and regulatory requirements.

Education

High School Diploma -

Mergenthaler Vocational-Technical High School
Baltimore, MD
06-2017

Some College (No Degree) - Computer and Information Sciences

Full Sail University
Winter Park, FL

Skills

  • General Software Proficiency
  • Computer Operation
  • Keen observation
  • Attention to detail
  • Communication skills
  • Customer service
  • Data entry
  • Python

Timeline

Tables Games Dealer

Horseshoe Casino
07.2025 - Current

Concierge Lounge Attendant

Renaissance Harborplace Hotel
04.2022 - 04.2023

Security Officer

Broadway Services
02.2020 - 03.2021

High School Diploma -

Mergenthaler Vocational-Technical High School

Some College (No Degree) - Computer and Information Sciences

Full Sail University
Diondre Goins