Dione Sumuel
Odessa
Summary
Dynamic Truck Driver-Supervisor at Associated Supply with a proven track record in enhancing operational efficiency and fostering strong customer relationships. Skilled in inventory management and effective communication, I consistently delivered high customer satisfaction and resolved issues promptly, contributing to a productive team environment and driving sales success.
Overview
5
5
years of professional experience
Work History
Truck Driver-Supervisor
Associated Supply
Odessa
01.2020 - Current
- Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
- Provided customer service by responding to inquiries about services offered or directions to destination locations.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Responded to customer questions regarding products, prices and availability.
- Maintained positive working relationship with fellow staff and management.
Education
Certified - Diesel Mechanic
Texas State Technical College
Sweetwater, TX03-1996
Skills
- Inventory management
- Customer service
- Relationship management
- Effective communication
- Sales presentations
- Customer relationship building
- Client engagement
- Relationship selling
- Product and service knowledge
- Product management and pricing
- Customer needs assessment
- Equipment maintenance
- Regulatory compliance
- Customer-oriented
Timeline
Truck Driver-Supervisor
Associated Supply
01.2020 - Current
Certified - Diesel Mechanic
Texas State Technical College
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