Dionna Doddles
Houston
Summary
Competitive Sales Manager with experience overseeing and managing sale team. Consistently exceeding sale goals. Proficient in handling all customer needs, inquiries and addressing concerns. A natural leader and with a genuine love for people. Has exceeded every monthly and daily sale goal given. Including highest transactions, Upt, Adt, and Sph. Excelled very quickly and promoted to Sales Manager within the first 90 days of my employment with Marc Jacobs.
Overview
4
4
years of professional experience
Work History
Sales Manager
Palm Beach Tan
03.2024 - Current
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Head Hostess /Lead Barista
Da Gama
02.2024 - Current
- Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
- Trained and mentored new staff members to ensure consistent service quality.
- Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Associate Seasonal
Nordstrom
11.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Manager
Marc Jacobs
12.2022 - 10.2023
- Motivate and lead sales team to meet all goals.
- Introduce new products and/or product lines to sales team and prospective customers. as well as assist
- Effectively coached team members and always readily available to assist is providing the best customer service and knowledge available.
Hostess
Toulouse
01.2021 - 11.2022
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL06.2022
Skills
- Natural eye for design and display
- Creative Selling Techniques
- Proven delegation Skills
- Works well Under Pressure
- Communication Skills
- Ability to Work in a Team
- Positive Attitude
- Sales Coaching
- Reservation planning
- Guest service
- Reservation Management
- Event Planning
Additional Information
Professional References
Positions Title - Store Manager Marc Jacobs
Alyssa Sowa
(407)257-0888
Timeline
Sales Manager
Palm Beach Tan
03.2024 - Current
Head Hostess /Lead Barista
Da Gama
02.2024 - Current
Sales Associate Seasonal
Nordstrom
11.2023 - 01.2024
Sales Manager
Marc Jacobs
12.2022 - 10.2023
Hostess
Toulouse
01.2021 - 11.2022
High School Diploma -
Wesley Chapel High School