Dionna Maes
Littleton,CO
Summary
Compassionate Case Manager experienced in high stress environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Criminal Justice Case Manager
Intervention Community Corrections Services
09.2024 - Current
- Meet individually with each client weekly to evaluate progress in accomplishing case plan and sentencing requirements including all evidence based practices.
- Assist clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Perform assessments/reassessments for clients
- Develop an individualized supervision case plan for each client based upon established protocols and client needs.
- Assist clients in developing budgeting, employment, treatment and other pro-social behavior plans and monitor adherence
- Complete and maintain client files and records according to standards
- Complete clients Treatment referrals
Sobriety Services Technician
Intervention Community Corrections Services
05.2022 - 05.2024
- Greet and check in clients and escort them to and from the specimen collection area
- Visually monitor clients' urinalysis and oral swab testing
- Accurately complete and submit legal documentation in a timely manor to clients' referring agency
- Accept testing fees, issue receipts to clients, and secure client payments
Intern
Intermountain Health Lutheran Hospital
10.2016 - 03.2017
- Worked under the supervision of a Registered Nurse in the Intensive Care Unit and provided assistance in caring for patients, stocking medical supplies, and organizing medical documents
Education
Bachelor of Science - Psychology
University of Colorado
Boulder, CO05.2024
Skills
- Attention to Detail
- Productivity and Organization
- Interpersonal Communication
- Written Communication
- Client meetings
- Problem-Solving
- Multitasking Abilities
- Time management abilities
- Crisis Prevention and Intervention
- Maintaining Safe Environment
Certification
- Basic Life Support
- Crisis Prevention Intervention Training
- Certification in Public Health
Timeline
Criminal Justice Case Manager
Intervention Community Corrections Services
09.2024 - Current
Sobriety Services Technician
Intervention Community Corrections Services
05.2022 - 05.2024
Intern
Intermountain Health Lutheran Hospital
10.2016 - 03.2017
- Basic Life Support
- Crisis Prevention Intervention Training
- Certification in Public Health
Bachelor of Science - Psychology
University of Colorado
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