Dionne Carloni
Chicago,IL
Summary
Technical leader with proven track record in managing complex projects and driving successful outcomes. Adept at aligning technical solutions with business objectives, fostering collaboration, and adapting to evolving requirements. Strong skills in project management, stakeholder communication, and problem-solving. Known for reliability, strategic thinking, and ability to lead diverse teams to achieve high-impact results.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Technical Delivery Manager
Walgreens Boots Alliance
01.2021 - Current
- Leading technical development of the Walgreens Beauty & Personal Care (BPC) Owned Brands division, commercializing and supporting 600 item portfolio with a 4.1 average online review. Manage team responsible for product & package development, testing validation, specification documentation, and sustainability.
- Managing stakeholder relationships with Brand, Sourcing, Quality, and Vendor partners to meet business goals and timeline commitments, proactively addressing concerns and escalating risks appropriately. Validate that claims, physical, sensory, and lab testing are meeting brand, safety, and regulatory requirements to proactively mitigate critical risks and presenting at stage gate project reviews.
- Built and rolled out a vendor artwork routing tool to avoid design agency costs ($100k-$130k/yr) and reducing turnaround time from 4-6 weeks to 10 days while mitigating brand risk and streamlining processes.
- Established measurable KPIs to track performance and accountability, converting qualitative goals to quantifiable outcomes leading to significant improvements in team deliverables including a 39% pass rate improvement for pre-production testing.
- Restructured team responsibilities to streamline workflows, build cohesion through end-to-end support, and provide a clearer path to career development opportunities.
Packaging Sciences Manager
Walgreens Boots Alliance
2017 - 01.2021
- Led the refinement of the Print Quality Assurance process by establishing clear tolerance thresholds and adding a conditional approval workflow, driving a 64% reduction in resubmissions and enabling teams to prioritize critical print and color discrepancies rather than acceptable deviations.
- Successfully executed five artwork graphics renovations by partnering with design agencies to ensure executional design standards met targets and were repeatable across an expansive 600+ certified global printer network.
- Took ownership of the How2Recycle program from concept to execution, building the implementation strategy with minimal resources and coordinating U.S. and Hong Kong support teams to assign the H2R graphic across 99% of Owned Brand packaging.
- Led weekly packaging team working sessions to align packaging team around consistent processes, shared challenges, and coordinated approaches across categories, functioning to drive structure and accountability.
Associate Packaging Manager (BPC)
Walgreens Boots Alliance
2016 - 2017
- Partnered with cross-functional teams to develop BPC packaging that leveraged product appeal and functionality, and led a risk-based approach to manage right-level quality.
- Delivered major packaging sustainability improvements by standardizing formats and driving design and manufacturing changes that cut paperboard usage and prevented substantial plastic impact across the portfolio.
Senior Packaging Engineer
Kraft Foods
01.2013 - 01.2015
- Led packaging development and quality initiatives across six manufacturing plants, ensuring consistency, compliance, and cost optimization.
- Served as sustainability lead for the division, integrating recyclable materials and global packaging standards into new designs.
- Developed “good/better/best” strategy for Cheese & Dairy category, driving $8M in productivity savings and enabling long-term packaging flexibility.
Senior Packaging Engineer
Alberto Culver / Unilever
2005 - 2013
- Managed global packaging programs for the Nexxus brand, supporting 100+ SKUs and $244M in annual sales while improving supplier reliability.
- Partnered with procurement to implement global sourcing and PCR optimization initiatives, balancing cost savings and sustainability.
Packaging Engineer
Bath & Body Works
2003 - 2005
- Designed internal structural components as well as secondary and tertiary pack-outs for seasonal gifting programs, working closely with vendor partners in China and local assembly centers.
Education
Bachelor of Science - Packaging Engineering
Michigan State University
East Lansing, MISkills
- Product launch execution
- Lifecycle management
- Customer focused
- Stakeholder & supplier partnership
- Process efficiency
- Continuous improvement
- Quality assurance
- Package & print design
- Environmental and sustainability considerations
- Proficient in Microsoft platforms (including PowerAutomate & PowerBI)
Certification
Certified Packaging Professional, Institute of Packaging Professionals (IoPP), 2015
Timeline
Technical Delivery Manager
Walgreens Boots Alliance
01.2021 - Current
Senior Packaging Engineer
Kraft Foods
01.2013 - 01.2015
Packaging Sciences Manager
Walgreens Boots Alliance
2017 - 01.2021
Associate Packaging Manager (BPC)
Walgreens Boots Alliance
2016 - 2017
Senior Packaging Engineer
Alberto Culver / Unilever
2005 - 2013
Packaging Engineer
Bath & Body Works
2003 - 2005
Bachelor of Science - Packaging Engineering
Michigan State University
LinkedIn Profile
https://www.linkedin.com/in/dionnecarloni/