Dionne Johnson
Georgetown,TX
Overview
18
18
years of professional experience
Work History
Leader
Moody Center
Austin, TX
09.2022 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on Product or Service and assigned duties.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
Inventory Specialist
Apps
Austin, TX
07.2011 - Current
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Manager
CVS Pharmacy
Round Rock, TX
03.2017 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Multi Store Manager
Payless Shoe Source
Austin, TX
07.2006 - 07.2017
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Master Of Criminal Justice - Criminal Justice
Sam Houston State University
Huntsville, TX1999
Bachelor Of Business - Business Management
Michigan State University
East Lansing, MI07.1994
Skills
- Volunteer Management
- Production Targets
- Vocal Projection
- Cash Flow Analysis
- Continuous Improvements
- Operational Efficiency
- Time Management
- Teamwork and Collaboration
- Handheld Scanners
- Attention to Detail
- Ordering Supplies
- Barcode Labeling
- Staff Management
- Verbal and Written Communication
- Food and Beverage Management
Timeline
Leader
Moody Center
09.2022 - Current
Manager
CVS Pharmacy
03.2017 - 08.2022
Inventory Specialist
Apps
07.2011 - Current
Multi Store Manager
Payless Shoe Source
07.2006 - 07.2017
Master Of Criminal Justice - Criminal Justice
Sam Houston State University
Bachelor Of Business - Business Management
Michigan State University