Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dionne Moffatt

Florissant,MO

Summary

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

17
17
years of professional experience

Work History

Revenue Protection

Reconn
08.2020 - Current
  • Routing and navigating within a utility service territory.
  • Responsible for correct and efficient disconnection/reconnection of electric and gas meters.
  • Acting as a liaison between the utility and general public.
  • Inspections and readings of gas and electric meters.
  • Ensuring proper documentation.
  • Practicing safe driving techniques while servicing anywhere from 40-60 customers/day.
  • Identifying unsafe conditions and escalating in a timely manner.

Table Games Supervisor

Lumiere Place Casino
06.2014 - 08.2020
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Monitored chips purchases, table inventories and player win ratios.
  • Trained, supervised and evaluated workers.
  • Performed paperwork required for monetary transactions.

Maintenance Technician

Community Property Management
03.2018 - 03.2020
  • Installation of drain lines of various sizes
  • Operation of various hand and power tools to complete repairs.
  • Repaired equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Creating effective communication with the property managers and residents.


Table Games Dealer

Lumiere Place Casino
03.2007 - 06.2014
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Learned and followed company procedures to maintain consistency and standards.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Assisted players with placing bets, educating on game rules to increase understanding.

Education

High School Diploma -

Normandy High School
St Louis, MO
06.1998

Skills

  • Task Prioritization
  • Attention to Detail
  • Analytical Thinking
  • Customer Service
  • Project Management

Timeline

Revenue Protection

Reconn
08.2020 - Current

Maintenance Technician

Community Property Management
03.2018 - 03.2020

Table Games Supervisor

Lumiere Place Casino
06.2014 - 08.2020

Table Games Dealer

Lumiere Place Casino
03.2007 - 06.2014

High School Diploma -

Normandy High School

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Dionne Moffatt