DIONNE S. WALLACE
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers. I can be relied upon to help your company achieve its goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CERTIFIED HOME HEALTH AIDE
Bayada Home Health Care
09.2017 - Current
- Utilized restorative care techniques to promote clients independence.
- Established special connections with clients through empathy and relationship-building techniques.
- Responsible for monitoring, observing and recording the clients physical and mental conditions.
- Demonstrated strong communication skills when interacting with clients, families, and healthcare professionals.
CERTIFIED HOME HEALTH AIDE
Home Instead
12.2016 - 08.2017
- Provided quality nursing assistance care to elderly clients.
- Assisted clients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
- Prepared clients meals and assisted with feeding.
- Utilized restorative care techniques to promote clients independence.
- Established special connections with clients through empathy and relationship-building.
UNIT SECRETARY/NURSE EXTENDER
Tift Regional Medical Center
03.2006 - 03.2015
- Processed lab paperwork and requests according to physicians' orders.
- Responsible for responding to nurses and doctors requests in regards to patients care while staying in compliance with hospital procedures.
- Demonstrated the ability to manage multiple tasks such as answering phones, reading medical charts and placing orders for patients test.
- Provided efficient and courteous service to patients and hospital staff at all times.
CERTIFIED NURSING ASSISTANT
Golden Living Center
04.2001 - 06.2005
- Demonstrated ability to provide compassionate and respectful care for elderly clients in their homes.
- Provided support and personal services, enabling clients to stay in homes.
- Maintained accurate records of clients care, conditions, progress, and concerns.
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Developed strong communication skills by interacting with a variety of medical professionals, family members and patients.
Education
Business
Essex College of Business
15 New Street, Newark, NJ 09.1988
Office Procedures
First Secretarial School
East Orange, NJ08.1986
Business
Vailsburg High School
107 Ivy Street, Newark, NJ 0710509.1985
Skills
- Quality Program Protocols
- Household Support
- Compassionate Client Care
- Personal Care Assistance
- Patient and Family Interaction
- Light Housekeeping
- Medical Charting
- Developing Clients Trust
- Wellness Support
- Care Plan Assessment
Certification
Homemaker-HHA since 2016 from the Board of Nursing for the State of New Jersey.
Timeline
CERTIFIED HOME HEALTH AIDE
Bayada Home Health Care
09.2017 - Current
CERTIFIED HOME HEALTH AIDE
Home Instead
12.2016 - 08.2017
UNIT SECRETARY/NURSE EXTENDER
Tift Regional Medical Center
03.2006 - 03.2015
CERTIFIED NURSING ASSISTANT
Golden Living Center
04.2001 - 06.2005
Business
Essex College of Business
Office Procedures
First Secretarial School
Business
Vailsburg High School