Diontae J. Montgomery
Dallas,TX
Summary
Knowledgeable Airborne Communication and Data Systems Specialist with an Active TS/SCI Clearance and seven years of operational and instructional experience on the E-3 A/B/G model AWACS in the United States Air Force. A motivated, detail-oriented professional with expertise in operating and troubleshooting secure satellite communication and computing systems, along with network management proficiency. Possess a comprehensive leadership background in project management, problem-solving, quality assurance and team cohesion.
Overview
7
7
years of professional experience
Work History
Instructor Airborne Mission Systems Specialist
United States Air Force
Tinker AFB, OK & Kadena AB, Japan
09.2020 - Current
- Performed quality assurance on systems to confirm optimal performance.
- Provided training to customers to enhance use and understanding of network systems.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Implemented security measures to protect network systems from unauthorized access and threats.
- Trained 65 students in use of on board computer and information systems, completing over 1500 training task requirements in accordance to Air Force aviation standards .
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Prepared 40 page analysis report on policies and procedures for INMARSAT satellite and iridium communication system that led to multiple changes in operation manuals Air Force wide, increasing system effectiveness by 35%.
Unit Deployment Manager
United States Air Force
Tinker AFB, OK
04.2019 - 02.2021
- Coordinated activities of subordinate personnel to support mission success.
- Led team of 3 in developing strategic plans to meet 100% operational and tactical objectives.
- Trained and mentored 18 personnel across 3 units in combat operations and tactics.
- Monitored and assessed mission progress and provided critical updates to unit command.
- Planned and coordinated tactical movements of over 500 personnel and 2.6 million dollars in equipment.
- Generated and maintained monthly and bi-monthly top secret reports requested by the Department of the Air Force and DoD ensuring unit readiness and capability levels are in compliance with Air Force guidance.
Airborne Mission Systems Specialist
United Staes Air Force
Tinker AFB, OK
08.2016 - 09.2020
- Followed standards and procedures to maintain safe work environment.
- Collaborated with other mission system specialist to troubleshoot and resolve technical issues.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Communicated deficits in system performance to senior leadership, recommending appropriate corrective measures.
- Performed quality assurance on computer and iridium communications systems to confirm optimal performance.
Skills
- Network Hardware and Software Maintenance
- Detailed Instruction
- Project Management
- Critical Thinking
- Quality Control
- Data Entry Accuracy
- Data Analysis
- Organizing groups of people to complete task
Accomplishments
- 2x Instructor of the Quarter Winner- Unit level
- 5x Mission Systems Specialist of the Quarter Winner- Unit level
- 2x NCO of the Quarter Winner- Organization level
- 2018 Airman of the Year Winner- Organization level
Timeline
Instructor Airborne Mission Systems Specialist
United States Air Force
09.2020 - Current
Unit Deployment Manager
United States Air Force
04.2019 - 02.2021
Airborne Mission Systems Specialist
United Staes Air Force
08.2016 - 09.2020