Dionte Norwood

petersburg,virginia

Summary

Dynamic professional with extensive experience at Burger King, excelling in team supervision and customer service. Proven ability to manage inventory effectively while training and mentoring staff. Skilled in safety protocols and equipment maintenance, ensuring a clean and efficient work environment. Recognized for attention to detail and commitment to operational excellence. Experienced professional skilled in operating and maintaining equipment to enhance operational efficiency. Proven ability to transport materials effectively, ensuring timely completion of projects. Committed to fostering team productivity in high-demand environments.

Overview

years of professional experience

Work History

Janitorial Worker

SIzemore

Petersburg, Virginia

04.2025 - Current

Maintained cleanliness and sanitation in assigned areas daily.
Followed safety protocols to ensure a hazard-free environment.
Collaborated with team members to complete cleaning tasks efficiently.
Gathered and emptied trash cans and disposed of bags.
Dust furniture and wipe down surfaces throughout the facility.
Respond quickly to spills or messes in order to minimize damage.

Supervisor

Burger King

Coon Rapids, Minnesota

03.2020 - 04.2025

Supervised team members during busy shifts to ensure efficient service.
Trained new employees on food preparation and customer service standards.
Managed inventory levels and ordered supplies as needed for operations.
Enforced health and safety regulations to maintain a clean work environment.
Conducted regular team meetings to communicate goals and expectations clearly.
Resolved customer complaints promptly to enhance overall satisfaction levels.
Monitored cash handling procedures to ensure accuracy and security of transactions.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Forklift Operator

Labor Ready Staffing

Richmond, Virginia

02.2017 - 02.2020

Operated forklifts to transport materials within warehouse efficiently.
Conducted regular safety inspections of forklifts for compliance.
Loaded and unloaded shipments using pallet jacks and forklifts.
Followed strict safety protocols during operation of lifting equipment.
Moved freight and stock between storage, production areas, and loading docks.
Maneuvered forklift around pallets, boxes, and various materials safely.
Unloaded incoming items from trucks and rail cars, transporting to staging area.
Ensured adherence to safety procedures while operating forklifts.

Education

High School Diploma -

Henrico High

Richmond, VA

06-2013

Skills

Cleaning techniques
Safety protocols
Hazardous waste disposal
Equipment maintenance
Inventory management
Team supervision
Customer service
Time management

Training and mentoring
Attention to detail
Pallet jacks operation
Inventory tracking
Effective communication
Punctual and reliable
Employee training
Coaching and mentoring

Timeline