Diontesha Collier
Live Oak,US
Summary
- I am a problem-solver with experience in customer service. I'm very self-motivated and have a flexible schedule and availability. I have Good listening skills combined with a detail-oriented and attentive nature.
- Hard working
- Great listener
- Works good in a fast paced environment
- High volume transactions
- Excellent verbal communication
- Customer service
- Cleaning and sanitizing
- Cash Handling
- Sales
- Receipt and refund issuance
- Check cashing
Overview
4
4
years of professional experience
Work History
Cashier
Walmart Supercenter
Live Oak, US
01.2021 - 12.2023
- Payment processing
- Adaptability
- Basic math skills
- Time management skills
- Multi-Task Management
- Friendly demeanor
- Credit cards, checks, gift cards, and coupons were all processed by me.
- Educated customers about promotions to increase sales.
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks.
- Efficiently and accurately processed a large number of transactions.
- Handled POS transactions such as checks, cash, credit card purchases, and refunds.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Used suggestive selling techniques to promote add-on sales.
Marketing
Avon
Groveland, US
08.2019 - 06.2022
- Planned and implemented innovative strategies to meet goals and increase long-term profitability.
- Added engaging and current content to web pages and social media profiles.
- Improved customer satisfaction ratings by handling client, tenant, and vendor inquiries and discrepancies to a satisfactory conclusion.
- Networking and communication with other parties are important to me.
- Tracked, analyzed and reported on marketing program results.
- Analyzed customer data to develop targeted marketing campaigns.
Education
GED -
Riveroak Technical College
Live Oak, FL01.2023
Skills
- Hard working
- Microsoft Office
- Microsoft Word
- Great listener
- Works good in a fast paced environment
- High volume transactions
- Excellent verbal communication
- Customer service
- Quick learner
- Cash Handling
- Sales
- Receipt and refund issuance
- Check cashing
Timeline
Cashier
Walmart Supercenter
01.2021 - 12.2023
Marketing
Avon
08.2019 - 06.2022
GED -
Riveroak Technical College