Dionty Stephenson
Bronx
Summary
Retail professional with extensive experience in managing self-checkout systems and providing excellent customer service. Expertise in resolving technical issues and guiding customers through self-checkout process. Known for team collaboration and adaptability to changing needs, ensuring efficient operations and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Self Checkout Cashier
Bj's Wholesale Club
Pelham, NY
09.2022 - 06.2025
- Provided guidance on store policies and product information to enhance customer satisfaction.
- Trained new staff on self-checkout operations and customer service best practices.
- Managed cash handling and reconciled till at the end of shifts for accuracy.
- Assisted customers with scanning and bagging items to ensure smooth checkout experience.
- Monitored equipment performance, reporting issues promptly to ensure operational efficiency.
Cashier
Exxon Mobil
Hewitt, NJ
07.2020 - 06.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer by conducting regular cash counts.
- Assisted customers with product inquiries and provided exceptional service.
- Upheld cleanliness and organization of checkout area to enhance customer experience.
Education
CPHT - Pharmacology
ABC Training Center
The Bronx, NY07-2026
Associate of Applied Science - Health Administration
Monroe College
Bronx, NY08-2024
Skills
- Strong work ethic
- Patience and empathy
- Efficient multitasking
- Quick decision making
- Cash handling expertise
- Teamwork
- Reliability and punctuality
- Professionalism and courtesy
- Multitasking
- Item scanning
- Telephone skills
- Organization skills
- Time management
- Verbal and written communication
- Confidentiality and HIPAA
- Workflow optimization
- Stocking shelves
Certification
- Certified Home Health Aide
- Certified Pharmacy Technician
Timeline
Self Checkout Cashier
Bj's Wholesale Club
09.2022 - 06.2025
Cashier
Exxon Mobil
07.2020 - 06.2022
CPHT - Pharmacology
ABC Training Center
Associate of Applied Science - Health Administration
Monroe College