Quantiera Hooten
Cypress
Summary
Compassionate and dedicated Certified Nursing Assistant (CNA) with extensive experience in providing high-quality patient care and support across various healthcare and service environments. Proven ability to foster trust with patients and families, manage challenging behaviors, and promote independence. Strong organizational skills complemented by experience in property management and customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
STNA/Travel CNA
Beaver Valley Healthcare
Beaver Falls
01.2024 - Current
- Provided compassionate personal care to residents, assisting with daily living activities.
- Monitored patient vital signs, reporting changes to nursing staff promptly.
- Assisted in mobility and transfers, ensuring safety and comfort for residents.
- Maintained cleanliness and organization in patient living areas and common spaces.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Documented patient observations accurately in electronic health records as required.
CNA
Gateway Rehabilitation
Humble
04.2024 - 10.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environment in accordance with protocols.
- Documented patient progress and care details accurately in electronic records.
- Trained new staff on proper caregiving techniques and facility procedures.
- Provided emotional support to patients and families during recovery processes.
- Administered medications as directed by licensed nursing personnel under supervision.
Direct Support Specialist
Avid Professional Services
Cypress
06.2023 - 10.2025
- Improved client satisfaction by providing personalized care and support tailored to individual needs.
- Enhanced quality of life for clients through the implementation of engaging activities and social interactions.
- Promoted independence among clients by teaching essential life skills and offering consistent encouragement.
- Collaborated with interdisciplinary team members to develop comprehensive care plans addressing clients' unique requirements.
- Facilitated community integration for clients by accompanying them to various activities and appointments.
STNA/Home Health CNA
Consumer Support Services
Youngstown
02.2019 - 04.2023
- Provided emotional support for patients and their families during difficult times, fostering trust and rapport.
- Participated in professional development opportunities to stay current in STNA best practices and industry trends.
- Managed challenging behaviors effectively through de-escalation techniques and clear communication methods with both patients and staff.
- Educated family members on proper home health care techniques, empowering them to be active participants in their loved one’s recovery process.
Assistant Property Manager
AKSTamper Realty
07.2020 - 08.2022
- Maintained a sufficient number of units market-ready for lease.
- Verified income, assets, and expenses, completing file tracking sheets for each applicant.
- Communicated regularly with key on-site and off-site tenant contacts to achieve satisfaction with facility and services.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising service quality.
Front Desk Receptionist
Home 2 By Hilton
06.2019 - 07.2020
- Processed reservations, check-ins, and check-outs using internal software.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Coordinated pick-up and delivery of express mail services.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rates.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
STNA
Greenbrier Nursing & Rehab Center
Boardman
09.2015 - 01.2019
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Reduced the risk of infections with diligent adherence to hygiene and sanitation protocols.
- Assisted patients in daily activities, promoting their independence and dignity.
- Collaborated with nursing staff to ensure timely delivery of care.
Education
Real Estate Development -
Hondros College
Cleveland, OHMedical Billing And Coding -
Ross Medical School
YoungstownSkills
- Medical Records Management
- Patient Assessments
- Electronic Charting
- Care Plan Implementation
- Mobility Assistance
- Documenting Behaviors
- Light Housekeeping
- Trustworthy Companion
Certification
- Certified Nursing Assistant (CNA)
- [Any additional relevant certifications]
Timeline
CNA
Gateway Rehabilitation
04.2024 - 10.2025
STNA/Travel CNA
Beaver Valley Healthcare
01.2024 - Current
Direct Support Specialist
Avid Professional Services
06.2023 - 10.2025
Assistant Property Manager
AKSTamper Realty
07.2020 - 08.2022
Front Desk Receptionist
Home 2 By Hilton
06.2019 - 07.2020
STNA/Home Health CNA
Consumer Support Services
02.2019 - 04.2023
STNA
Greenbrier Nursing & Rehab Center
09.2015 - 01.2019
Real Estate Development -
Hondros College
Medical Billing And Coding -
Ross Medical School