Diorkis Peralta Cruz
Hazleton,PA
Summary
Detail-oriented professional with extensive hands-on manufacturing experience. Proven capability in operating machinery, maintaining equipment, and ensuring quality control while facilitating cross-department collaboration to enhance workflow efficiency.
Overview
6
6
years of professional experience
Work History
Team Leader
Little Leaf Farms
McAdoo, Pennsylvania
01.2025 - 03.2026
- Led daily team meetings to align project updates and clarify task assignments.
- Facilitated cross-departmental communication to improve collaboration and streamline workflow.
- Coordinated schedules to optimize shift coverage and project resource allocation.
Quality Control Specialist
EAM-Mosca
Hazleton, Pennsylvania
03.2023 - 09.2024
- Inspected materials for defects and ensured compliance with quality standards.
- Operated machinery, assisting in assembly and ensuring quality control.
- Contributed to production lines, gaining hands-on experience in manufacturing processes.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
Kalahari Resorts Poconos
Mount Pocono, United States
12.2019 - 01.2022
- Provided exceptional service while assisting clients with travel plans, fostering long-term customer loyalty.
- Coordinated client reservations for hotel accommodations and vacation getaways, ensuring seamless travel experiences.
- Oversaw bookings for diverse recreational activities, enhancing client engagement and satisfaction.
Education
High School Diploma -
Hazleton Area High School
Hazleton11-2018
Skills
- Team leadership
- Quality control
- Process improvement
- Cross-departmental communication
- Communication facilitation
Languages
English
Professional
Spanish
Full Professional
Timeline
Team Leader
Little Leaf Farms
01.2025 - 03.2026
Quality Control Specialist
EAM-Mosca
03.2023 - 09.2024
Customer Service Representative
Kalahari Resorts Poconos
12.2019 - 01.2022
High School Diploma -
Hazleton Area High School