Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Dioscar Montesino

Tampa,FL

Summary

Dynamic and results-driven professional with extensive experience excelling in customer relationships, with more than 5 years in customer service. Proven ability to adapt under pressure while delivering exceptional service. Bilingual in Spanish and Portuguese, skilled in customer satisfaction, physical stamina, and committed to fostering positive team dynamics to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Delivery Driver

DoorDash
Tampa, Florida
01.2025 - Current
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by providing an amazing service.
  • Adapted to different work hours.

Freelance Performer

Self employed
01.2024 - Current
  • Adhered to strict safety protocols while onstage to prevent injuries or accidents.
  • Collaborated with other performers to create group routines that showcased individual talents.
  • Adapted quickly to changes made by directors or producers during rehearsals or shows.
  • Provided an awesome customer experience.
  • Maintained composure during unexpected events on stage or in the audience.
  • Motivated fellow cast members throughout long days of rehearsals or shows.

Warehouse Worker

Amazon
Tampa, Florida
11.2024 - 01.2025
  • Verified accuracy of incoming shipments against purchase orders.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Transported goods to designated areas within the warehouse facility.
  • I stayed highly motivated.
  • Work as a team to complete all the orders on time.
  • Lifted light and heavy boxes.

Cashier

Bealls Outlet
Tampa, Florida
06.2020 - 06.2021
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Lifted heavy boxes.
  • Received the truckload in.
  • Greeted customers and answered any questions they had about the store's products and services.

Gymnastics Coach

The Little Gym
New York, New York
09.2019 - 02.2020
  • Adapted coaching methods to meet individual student needs.
  • Fostered positive relationships with students and parents.
  • Managed time effectively for each class session.
  • Ensured compliance with all safety procedures for children.
  • Promoted collaborative teamwork among coaching staff.
  • Communicated individual goals to each parent through regular interaction.
  • Assisted students in high-pressure situations within classes of 25.

Brand Representative

Abercrombie & Fitch
Tampa, Florida
04.2019 - 06.2019
  • Established strong customer relationships through effective communication and engagement.
  • Executed project planning and completion within established timelines.
  • Resolved conflicts and addressed concerns with a positive approach.
  • Handled physical tasks, including lifting boxes weighing 70 pounds or more.
  • Maintained open communication with management to ensure alignment on objectives.

Sales Representative

Tampa Business Center
Tampa, FL
02.2019 - 04.2019

Identified client needs through thorough analysis and consultation.

Organized time and orders while communicating effectively with team leaders.

Provided comprehensive insights on each product to enhance client engagement.

Addressed client needs promptly to ensure satisfaction and loyalty.

Cashier

Walmart
Tampa, FL
07.2018 - 02.2019

Assisted diverse customers in addressing inquiries and locating desired products.

Maintained organization of personal station and store areas for operational efficiency.

Collaborated with management to enhance service delivery and customer satisfaction.

Education

High School Diploma -

Hillsborough High School
Tampa, FL
03-2018

Associate of Arts - Dance

Hillsborough Community College
Tampa, FL

Skills

  • Speak Spanish
  • Speak Portuguese
  • Customer relationship
  • Safety compliance
  • Inventory management
  • Time management
  • Work under pressure
  • Good with technology

Languages

Spanish
Native/ Bilingual
Portuguese
Professional
Italian
Limited

Accomplishments

  • Mr. Continental Newcomer 2024
  • Mr. St Pete Pride 2025

Timeline

Delivery Driver

DoorDash
01.2025 - Current

Warehouse Worker

Amazon
11.2024 - 01.2025

Freelance Performer

Self employed
01.2024 - Current

Cashier

Bealls Outlet
06.2020 - 06.2021

Gymnastics Coach

The Little Gym
09.2019 - 02.2020

Brand Representative

Abercrombie & Fitch
04.2019 - 06.2019

Sales Representative

Tampa Business Center
02.2019 - 04.2019

Cashier

Walmart
07.2018 - 02.2019

High School Diploma -

Hillsborough High School

Associate of Arts - Dance

Hillsborough Community College
Dioscar Montesino