Dipesh Shakya

Responsibilities:

• Supervise and Coordinate with various Teams in Nepal
• SME payment data,production support and Nucleus application
• Integrate Business and Client specific requirements
• Performance tuning of PL/SQL, SQL
• Production Support / monitoring processes
• Implementation of New Clients
• Lead Dataops teams new development and enhancement projects
• Supervise on shore data ops team members
• Maintain and Support Nurse training sites and clinical team
• Develop Automation process for Monitoring and Reporting

Experiences:

• Payment Accuracy maintaining customizations and policy rules datasets
• Developed & performed Automated tests for Rules Engine conversion project
• Established Incident Management Process workflow for Data Ops
• Developed Java based Desktop Application to load policy changes data from Excel to Oracle DB for over 30 tables
• Business Operations Ad Hoc requests
• Fraud Waste Abuse (FWA) generate mail using Winward API
• Batch process improvement to reduce MTTR by over 80% by making processes self recoverable with User friendly prompts
• Automated testing and report generation initiative for monthly policy releases
• Threshold driven automated monitoring system for batch process
• FWA Engine deployment in Kubernetes cluster
• FWA rules development in drools

Responsibilities:

• Development of database objects/database designs to implement various business logics
• Performance tuning, maintenance and development of the system
• Managing tasks among team members and reporting
• Maintenance and development of Normative database (Benchmark data), which is a part of Medical Intelligence Suite

Experiences:

• Developing, maintenance, performance tuning of Client Customizations in project related to Payment Accuracy Solutions
• Production Support for Payment Accuracy Solutions

• Project Worked on: College final year project titled “Health Point” -Analysis and Reporting tool of health care data of Nepal using SQL Server Business Intelligence, processing OLAP cube
• Frontend: web Application in ASP.NET using C# language