Diranda Vernon
Windsor,CO
Summary
Operations manager with 30+ years of retail leadership, known for problem solving, team leadership, and inventory control. Drives smooth store operations, staff development, and performance improvement.
Overview
35
35
years of professional experience
Work History
Operations Manager
Ace Hardware
Windsor, Colorado
08.2023 - Current
- • Managed daily store operations for Ace Hardware retail location, ensuring smooth functionality and customer satisfaction.
- • Analyzed performance gaps and completed root-cause analysis, implementing solutions to address operational challenges.
- • Recruited, hired, and trained crew members on project application, customer relations, and customer service to enhance team capabilities.
- • Responded to information requests from supervisors with specific documentation.
Manager
Dalton's Grocery
Glenmora, Louisiana
02.1992 - 02.2021
- Supervised staff schedules and shift coverage across store departments.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Proposed or approved modifications to project plans.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Education
Associate of Applied Science - Computer And Information Sciences
Louisiana State University
Eunice, LA12-1997
Skills
- Supply chain optimization
- Vendor management
- Performance management
- Team leadership
- Staff management
- Decision making
- Problem solving
Timeline
Operations Manager
Ace Hardware
08.2023 - Current
Manager
Dalton's Grocery
02.1992 - 02.2021
Associate of Applied Science - Computer And Information Sciences
Louisiana State University