Direidy Ramos
Orem,UT
Summary
Dynamic building operations leader with 10+ years of experience driving operational excellence across facilities and construction. Proven track record in enhancing safety compliance, optimizing team performance, and elevating customer service standards to achieve organizational goals.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
BUILDING OPERATIONS MANAG
BYU
Utah
01.2023 - Current
- Managed daily building operations, ensuring safety, cleanliness, functionality, and customer service excellence.
- Led training initiatives to hold employees accountable for procedures and service standards.
- Coordinated staffing, daily priorities, maintenance, repairs, inspections, and corrective actions effectively.
- Resolved employee and customer concerns through professional communication and sound judgment.
- Supported teamwork and operational efficiency to enhance service quality and drive continuous improvement over three and a half years.
GENERAL MANAGER / OWNER
SalvaDom Constructor LLC
- Managed daily construction business operations, including personnel, projects, customers, and resources.
- Supervised subcontractors while maintaining quality, safety, productivity, and deadlines.
- 2 Years
Education
Doctor of Medicine (M.D.) -
Universidad Central del Este (UCE)
Dominican Republic01-2012
Skills
- Facility management
- Safety compliance
- Project oversight
- Quality assurance
- Equipment maintenance
- Customer relationship management
- Team building
- Employee training
- Conflict resolution
- Effective communication
- Problem solving
Personal Information
Title: Operations Manager | Building Operations | Facilities Operations
Certification
Certified Subcontractor DOPL, Utah, USA | 2024
Languages
Bilingual: Spanish (Native) | English (Professional)
Timeline
BUILDING OPERATIONS MANAG
BYU
01.2023 - Current
GENERAL MANAGER / OWNER
SalvaDom Constructor LLC
Doctor of Medicine (M.D.) -
Universidad Central del Este (UCE)