Marketing professional with expertise in crafting and executing high-impact marketing strategies to elevate brand presence and customer engagement. Proven ability to adapt and respond to changing market dynamics while maintaining strong focus on collaborative team efforts. Known for strategic thinking, creativity, and reliability in achieving measurable results.
Overview
22
22
years of professional experience
Work History
MARKETING CONSULTANT
Foster PR & Marketing
01.2023 - Current
Plan social media strategies across multiple platforms
Manage publicity and branding campaigns
Develop media relations campaigns
Manage trade shows and special events
Develop brand awareness in target demographics
FRONT DESK SUPERVISOR
East West Hospitality
01.2021 - 01.2023
Front desk supervisor for fractional ownership community.
Supervised front desk functions relating to guest relations.
Provided a cooperative problem-solving atmosphere for guests and employees.
Direct liaison between front desk team and management team.
GENERAL MANAGER
Mountain Lake Cleaning, LLC
01.2012 - 01.2018
Residential and commercial cleaning business for private homes, vacation properties, and construction companies.
Primary client liaison, developing, and maintaining relationships with new and existing clients through consistent communication and engagement and timely response to concerns or issues.
Executed comprehensive publicity campaigns, incorporating media outreach and targeted social media strategies to amplify brand visibility and recognition within the local market.
Developed the creation of operational systems from inception, streamlining processes for efficient service delivery and maximum customer satisfaction.
Led a team of 15-20 employees, showcasing strong leadership through incentive program creation, background checks, employee screening, improved onboarding, and coaching and mentoring as needed.
GENRAL MANAGER
SparksFly PR & Marketing
01.2005 - 01.2012
Developed and manage publicity campaigns for consumer brands.
Secured coverage, feature stories, reviews, and corporate profiles.
Strategically positioned brands to stand out in competitive markets to leave a positive impact.
Cultivated media relationships to enhance brand reputation and awareness.
Provided research to position brands as industry leaders
Drove B2B and B2C campaigns to strengthen presence and establish credibility