Dirk Harrington
Arvada,CO
Summary
Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 10 pounds and adheres to commercial airline protocols. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
35
35
years of professional experience
Work History
Ramp Agent
Southwest Airlines
11.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
Housekeeping
Extend Stay
02.2023 - 10.2023
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping processes and procedures.
- Vacuum, sweep, and mop floors
- Empty trash bins, change linens and towels and replace toiletries
- Provide laundry services for guests
- Collaborate with the housekeeping team to complete the daily cleaning schedule
- Restock cleaning supplies in the hand cart and report any issues that require maintenance.
- Collaborated with housekeeping staff to ensure timely room turnover and high standards of cleanliness.
- Ensured timely room availability by efficiently coordinating with housekeeping teams.
Laborer
Temp Agencies
01.2021 - 02.2023
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
Coach Cleaner
Union Pacific Railroad
05.2015 - 12.2021
- Supported management with ad-hoc projects as needed, demonstrating flexibility and adaptability in a fast-paced work environment.
- Expanded knowledge on industry best practices by participating in relevant training sessions and workshops.
- Completed deep-cleaning tasks periodically to maintain the highest level of sanitation within each coach.
- Reduced maintenance costs through proactive identification of potential issues during routine cleaning activities.
Ramp Agent
Delta Airlines- Chicago O’hare
10.2010 - 05.2015
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Ramp Agent
NORTHWEST Airlines Chicago O’hare
10.2006 - 10.2010
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Ramp Agent
United Airlines San Francisco, CA
10.1998 - 09.2006
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Juvenile Detention Officer
Cook County Deputy Sheriff
06.1989 - 10.1997
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Completed incident reports when disorder or violence occurs.
- Observed and recorded mental and physical health of each juvenile offender.
Education
Massage Therapy Certificate - Massage Therapy
Everest College - Chicago
Chicago, IL06.2006
Certificate - Law Enforcement
Cook County Sheriff Academy
Chicago, IL01.1989
High School Diploma -
Richard T Crane
Chicago, IL06.1984
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Heavy Lifting
- Safety Procedures Compliance
- Restraint Techniques
- Juvenile corrections procedures knowledge
Personal Information
Title: Transportation/ Law Enforcement
Timeline
Ramp Agent
Southwest Airlines
11.2023 - Current
Housekeeping
Extend Stay
02.2023 - 10.2023
Laborer
Temp Agencies
01.2021 - 02.2023
Coach Cleaner
Union Pacific Railroad
05.2015 - 12.2021
Ramp Agent
Delta Airlines- Chicago O’hare
10.2010 - 05.2015
Ramp Agent
NORTHWEST Airlines Chicago O’hare
10.2006 - 10.2010
Ramp Agent
United Airlines San Francisco, CA
10.1998 - 09.2006
Juvenile Detention Officer
Cook County Deputy Sheriff
06.1989 - 10.1997
Massage Therapy Certificate - Massage Therapy
Everest College - Chicago
Certificate - Law Enforcement
Cook County Sheriff Academy
High School Diploma -
Richard T Crane