Dirk Selby
Crossville,TN
Summary
Dynamic professional with extensive experience at the United States Postal Service, recognized for enhancing team performance and customer satisfaction. Proven dependability and strong diagnostic skills in troubleshooting aircraft issues as an Aircraft Propulsion Technician. Committed to fostering positive relationships and ensuring compliance with regulations while delivering exceptional service.
Overview
38
38
years of professional experience
Work History
Rural Mail Carrier
United States Postal Office
01.1994 - 09.2024
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
Relief Postal Supervisor
United States Postal Service, USPS
04.2008 - 07.2017
- Enhanced team performance by conducting regular training sessions and offering constructive feedback.
- Boosted employee morale with recognition programs and positive reinforcement techniques.
- Collaborated with other supervisors to develop new policies for a safer work environment.
- Ensured compliance with USPS regulations by closely monitoring postal procedures within the facility.
- Provided customer service via telephone, as well as in person, to help resolve conflicts between customers and the postal service.
Aircraft Propulsion Technician
United States Air Force
06.1986 - 06.1992
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning Aircraft.
- Completed complex engine repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
No Degree -
Roane State Community College
Harriman, TN09-1992
Jet Engine Mechanic -
United States Airforce
Rantoul, IL06-1986
High School Diploma -
Cumberland County High School
Crossville, TN05-1986
Skills
- Dependability
- Load balancing
- Observation
- Prioritization
- Customer Service
Timeline
Relief Postal Supervisor
United States Postal Service, USPS
04.2008 - 07.2017
Rural Mail Carrier
United States Postal Office
01.1994 - 09.2024
Aircraft Propulsion Technician
United States Air Force
06.1986 - 06.1992
No Degree -
Roane State Community College
Jet Engine Mechanic -
United States Airforce
High School Diploma -
Cumberland County High School
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