Disheka Suttles
Selma,AL
Summary
Results-driven production control clerk with expertise in optimizing workflows and inventory management. Proven ability to enhance efficiency through effective communication and problem-solving. Detail-oriented professional with a strong background in production coordination and customer service. Skilled in training staff and streamlining processes to improve operational efficiency. Ready to leverage expertise to support organizational goals. Proactive production control clerk known for exceptional problem-solving and communication skills. Experience in managing inventory and coordinating production schedules to drive efficiency and support cross-departmental collaboration.
Overview
6
6
years of professional experience
Work History
Production Control Clerk
Hyundai Glovis
Montgomery, AL
02.2022 - 04.2025
- Coordinated production schedules to optimize workflow efficiency and resource allocation.
- Managed inventory levels to ensure timely availability of materials for production.
- Processed and tracked orders using warehouse management software and systems.
- Communicated with suppliers to resolve discrepancies and maintain supply chain integrity.
- Assisted in the development of standard operating procedures for production tasks.
- Reviewed production reports to identify areas for process improvement and efficiency gains.
- Supported training initiatives for new staff on production control processes and tools.
- Prepared detailed reports summarizing the status of jobs in progress as well as completed tasks.
- Worked closely with other departments to coordinate resources for efficient completion of projects.
Customer Service Representative
Walmart
selma, AL
07.2019 - 08.2021
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints using effective problem-solving techniques.
- Processed transactions accurately using point-of-sale systems.
- Maintained store appearance and organized merchandise displays.
- Collaborated with team members to enhance customer experiences.
- Educated customers on promotions and loyalty programs available.
- Handled returns and exchanges following company policies effectively.
- Provided feedback to management on customer trends and concerns.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Southside
Selma, AL05-2018
Skills
- Production scheduling
- Inventory management
- Warehouse management systems
- Order processing
- Standard operating procedures
- Supply chain coordination
- Customer relationship management
- Problem solving
- Effective communication
Timeline
Production Control Clerk
Hyundai Glovis
02.2022 - 04.2025
Customer Service Representative
Walmart
07.2019 - 08.2021
High School Diploma -
Southside