Diva
San Jose,CA
Summary
Innovative and enterprising style consultant offering several years of success meeting style needs of women and men. Gifted at guiding clients to fashion choices that boost personal image and confidence. Specialist in caring and loyal partnerships with customers.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Style Consultant
Target
Los Angeles, CA
11.2024 - 01.2026
- Established visual presentations and merchandising guides to enhance guest experience and drive sales.
- Drove sales and delivered guest-ready floor by executing visual standards and utilizing knowledge of assortment and brand offerings to assist guests.
- Leveraged store tools to analyze sales and inventory ownership, addressing and resolving guest needs.
Sales Associate
Nordstrom Rack
Los Angeles, CA
01.2024 - 11.2024
- Greeted and directed customers, anticipating needs to enhance shopping experience.
- Responded to customer inquiries about specific products and services to ensure informed purchasing decisions.
- Monitored new products and services, informing customers of discounts and special offers to maximize their shopping value.
Stock & Fulfillment
ASOS by Nordstrom
Los Angeles, CA
09.2023 - 01.2024
- Utilized inventory management systems to efficiently scan, process, and research merchandise shipments, supporting accurate inventory control.
- Fulfilled customer orders promptly, ensuring adherence to quality standards and enhancing customer satisfaction.
- Provided general support to the store, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures.
Digital/Social Consultant
Resident Objects
Los Angeles, CA
01.2022 - 01.2024
- Identified trends and developed strategy decks to engage target audience while preserving brand tone.
- Developed strategic plans to enhance client engagement and satisfaction levels.
- Advised clients on best practices for operational efficiency and resource management.
- Executed quality control for website listings, enhancing user experience.
- Facilitated workshops to educate teams on process improvement methodologies.
Administrative/Digital Assistant
Nordstrom
Los Angeles, CA
05.2023 - 09.2023
- Linked clients to business Instagram, managed social media presence, and designed graphics to increase online sales.
- Monitored market trends to identify changes in consumer preferences. to stay informed about market changes. and updates regularly. on new trends, merchandise, and assured that the sales goals were being met digitally.
- Monitored industry trends and updates regularly. on new trends, merchandise, and assured that the sales goals were being met digitally.
Social Media Coordinator
John Paul Mitchell Systems
Century City, CA
01.2017 - 12.2019
- Moderated daily community interactions on the brand's channels and maintained communication with users across all platforms.
- Provided analytical data, insights and creative strategy for content creation which increased follower growth by 18%.
- Coordinated social takeovers with high-profile influencers, driving 20% growth in follower count within hours.
Shift Lead + Personal Stylist & Shopper
Mezi
Sunnyvale, CA
01.2015 - 12.2016
- Coordinated support team based on experience and knowledge to ensure timely client care.
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored new team members on processes and procedures.
- Managed inventory levels and coordinated restocking efforts efficiently.
- Contributed to creation of employee guidelines, policies, and updated handbook, enhancing attendance and employee productivity by 55%.
Education
Bachelor of Arts - Media Studies
University of California, Berkeley
Berkeley, CA 08.2011 - 05.2013
Skills
- Visual Merchandising
- Brand Storytelling
- Brand Engagement
- Customer Insights
- Email Marketing
- Facebook marketing
- Instagram marketing
- TikTok marketing
- Threads marketing
- LinkedIn marketing
- YouTube marketing
- Twitter marketing
- Pinterest marketing
- Facebook marketing Ads Manager
- Hootsuite management
- HTML
Hobbies and Interests
- Sustainability
- Fashion
- Mental Health Advocacy
- Comedy
- Photography
- Writing
Timeline
Style Consultant
Target
11.2024 - 01.2026
Sales Associate
Nordstrom Rack
01.2024 - 11.2024
Stock & Fulfillment
ASOS by Nordstrom
09.2023 - 01.2024
Administrative/Digital Assistant
Nordstrom
05.2023 - 09.2023
Digital/Social Consultant
Resident Objects
01.2022 - 01.2024
Social Media Coordinator
John Paul Mitchell Systems
01.2017 - 12.2019
Shift Lead + Personal Stylist & Shopper
Mezi
01.2015 - 12.2016
Bachelor of Arts - Media Studies
University of California, Berkeley
08.2011 - 05.2013