DIVINE M'BAMBI

• Manage an active caseload of up to 40 adults experiencing homelessness, conducting one-on-one interviews and comprehensive assessments related to housing, income, employment, mental health, substance use, and other service needs.
• Developed individualized case plans, established goals, coordinated referrals and housing placements, and provided ongoing stabilization support, resulting in 33 clients securing housing within approximately 18 months.
• Delivered crisis intervention, de-escalation, transportation, and coaching in budgeting, employment, housekeeping, housing retention, and independent living skills to enhance client stability.
• Maintain timely progress notes, MaineCare verification and billing records, client files, and case tracking across electronic systems; complete file audits and quality checks to support compliance and data integrity for MaineHousing.
• Maintain timely progress notes, MaineCare verification and billing records, client files, and case tracking across electronic systems; complete file audits and quality checks to support compliance and data integrity.
• Supported daily shelter operations and facilitated multidisciplinary team communication in a high-volume environment, recognized as Employee of the Month in April 2025.

Managed grant-funded youth and community education initiatives from concept through implementation, developing program curriculum, facilitating workshops, and coordinating participant engagement to align with grant objectives.

• Designed and implemented grant-funded educational programs focused on youth development, literacy, equity, diversity, and substance use prevention, enhancing community resources and support.
• Collaborated with nonprofit leadership to ensure programs met grant objectives and community needs.
• Facilitated workshops and community discussions for youth and families in both virtual and in-person settings.
• Oversaw day-to-day program operations, streamlining participant communication, scheduling, and logistics to ensure smooth program execution.
• Developed curricula, lesson plans, activities, and educational materials tailored to target audiences.
• Collected attendance, participation, and outcome data and submitted findings to nonprofit leadership for grant reporting and evaluation.

• Supported anesthesiologists by setting up and maintaining anesthesia machines to ensure operational readiness.
• Prepared anesthesia equipment and materials for surgical procedures across various clinical settings, ensuring compliance with safety protocols.
• Assisted anesthesiologists with setup and maintenance of anesthesia machines.
• Managed inventory and documentation in a regulated clinical environment, collaborating with multidisciplinary staff to optimize daily operations.

• Provided direct residential and community support, promoting independence, daily living skills, and progress toward individualized care-plan goals.
• Collaborated with healthcare team to deliver comprehensive resident care, ensuring alignment with individualized care plans.
• Documented daily activities, behavioral observations, incidents, and care-plan progress accurately; communicated relevant updates to support teams to enhance care continuity.
• Documented daily activities, behavioral observations, and care-plan progress; communicated updates to support teams, enhancing care continuity.
• Coordinated transportation, appointments, and service logistics while maintaining confidentiality and adapting to changing needs.
• Trained new staff on medication procedures and safety protocols, ensuring adherence to safety guidelines.