Divine Songo
Macomb,IL
Summary
Nursing Assistant with strong clinical and customer service skills. Demonstrates adaptability in learning new concepts and skills quickly. Organized and motivated, with proven time management abilities in diverse settings. Ready to apply education and technical skills to contribute to company success. Compassionate and driven nursing student with practical knowledge gained through rigorous clinical practice and academic studies. Demonstrates ability in patient care, health assessment, and medication administration. Strong interpersonal skills are showcased through providing empathetic patient support and collaborating effectively with multidisciplinary teams. Proven dedication to promoting patient safety and delivering high-quality healthcare.
Overview
3
3
years of professional experience
Work History
Library Assistant
Lake Land College
Mattoon, IL
09.2022 - 05.2024
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained a well-organized collection through diligent shelving, shelf reading, and inventory management tasks.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Strengthened relationships with local schools by promoting library programs and resources through targeted outreach efforts.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Answered questions from patrons, and helped to find desired materials.
- Set up computer and digital device access, assisting with use and operation.
- Assisted patrons with using computers at the library, and provided information on online logging.
Bookstore Staff Member
Lake Land College
Mattoon, IL
11.2021 - 05.2023
- Maintained clean, organized store environment to enhance shopping experience.
- Assisted customers by answering inquiries and directing them to desired merchandise.
- Matched customer interests with appropriate books and products.
- Returned merchandise to designated areas and restocked displays for optimal presentation.
- Cleaned shelves, counters, and tables to sustain organization throughout the store.
- Stocked shelves and supplies while organizing displays to highlight featured items.
- Listened attentively to customer needs, ensuring appropriate recommendations were made.
COVID-19 Tester Assistant
Lake Land College
10.2021 - 05.2022
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Supported community health efforts by conducting mobile testing events, reaching vulnerable populations in underserved areas.
- Educated patients on quarantine guidelines after administering tests, minimizing the spread of COVID-19 within communities.
- Promoted patient confidentiality by securely handling sensitive information during the registration and post-test notification processes.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
Education
Bachelor of Science - Nursing
Western Illinois University
Macomb, IL05-2026
Associate of Arts - Pre-nursing And Basic Nursing Assistant
Lake Land College
Mattoon, IL05.2024
Skills
- Written and oral communication
- Critical Thinking
- Problem-Solving
- Healthcare Ethics
- Medical terminology knowledge
- Empathy and compassion
- Problem-solving abilities
- Multitasking capabilities
- Attention to detail
- Vital signs monitoring
- Medical documentation
- Team collaboration
- Time management
- Patient relations
- Personal care assistance
- Clinical skills
- First aid and CPR
- Patient care
Languages
English
Full Professional
French
Native/ Bilingual
lingala
Native/ Bilingual
Timeline
Library Assistant
Lake Land College
09.2022 - 05.2024
Bookstore Staff Member
Lake Land College
11.2021 - 05.2023
COVID-19 Tester Assistant
Lake Land College
10.2021 - 05.2022
Bachelor of Science - Nursing
Western Illinois University
Associate of Arts - Pre-nursing And Basic Nursing Assistant
Lake Land College
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