DIVINEFAVOUR I IGWE
Tucson,AZ
Summary
Skilled Mental Health Technician with a Psychology degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Behavioral Health Technician
Acadia - Sonora Behavioral Health Hospital
Tucson, AZ
2026 - Current
- Monitored patient behavior and mental health status to ensure safety and compliance with treatment plans.
- Assisted in implementing therapeutic activities to promote patient engagement and skill development.
- Documented patient progress and behavioral observations accurately in electronic health records.
- Collaborated with multidisciplinary teams to develop individualized care strategies for diverse patient needs.
- Provide compassionate and direct support to clients in a behavioral health setting.
- Facilitate therapeutic and daily living activities to enhance clients’ overall well-being.
- Take cues on clients’ needs, perform paperwork, and take vital signs.
- Assist in regulating behaviors and provide safe restraints when necessary, collaborating closely with nurses and other staff members
Mental Health Technician
Bansa House
04.2024 - 2025
- Provided Intake and Information on patients arrival to facility
- Monitored patient behaviors and reported changes to healthcare team.
- Assisted in implementing individualized care plans for residents.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Supported therapeutic activities, enhancing patient engagement and participation.
- Maintained a safe and clean environment, adhering to safety protocols.
- Educated patients on coping strategies and mental health resources.
- Participated in staff training sessions to improve service delivery and support outcomes.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Social Work Assistant
Agape Hospice
08.2024 - 01.2025
- Provided compassionate support to patients and families in hospice settings.
- Maintained accurate documentation of patient interactions and care services.
- Assisted social workers with assessments and care planning processes.
- Coordinated communication between healthcare teams and patient families.
- Implemented feedback from team members to enhance service delivery quality.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Protected clients' health information with strict protocols focused on controlling access to confidential information.
Behavioral Therapist
Centria Autism
07.2023 - 07.2024
- - Delivered ABA therapy to support individuals with autism and developmental challenges.
- - Developed strategies to increase positive behaviors and reduce harmful behaviors.
- - Collaborated with families to support treatment goals.
Case Aide
Life Tran Corporation
05.2022 - 07.2023
- Documented client interactions and maintained accurate case records for effective tracking.
- Coordinated with social workers to address client needs and improve service delivery.
- Provided administrative support by scheduling appointments and managing case files efficiently.
- Coordinated transportation arrangements for clients when needed to ensure seamless access to vital services.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Prepared comprehensive reports on case activities for supervisor review and analysis.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ05-2027
Bachelor of Science - Psychological Science
University of Arizona
05-2023
Associate of Science - General Science
Pima Community College
Tucson, AZ05-2021
Skills
- - Behavioral Intervention & Management
- - Counseling Support & Advocacy
- - Crisis Response & Emotional Support
- - Client & Case Documentation
- - Communication & Interpersonal Skills
- - Bilingual: English & French
- -Client transportation
- -Medication administration
- -Records maintenance
Accomplishments
- Supervised team of 5 new staff members. Trained them through the beginning of the job.
Affiliations
Zeta Phi Beta Sorority
Certification
CPR Certification
First Aid Certification
Article 9 Certification
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Social Work Assistant
Agape Hospice
08.2024 - 01.2025
Mental Health Technician
Bansa House
04.2024 - 2025
Behavioral Therapist
Centria Autism
07.2023 - 07.2024
Case Aide
Life Tran Corporation
05.2022 - 07.2023
Bachelor of Science - Psychological Science
University of Arizona
Behavioral Health Technician
Acadia - Sonora Behavioral Health Hospital
2026 - Current
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Associate of Science - General Science
Pima Community College