Divnoor Mahal
Palmdale,CA
Summary
Customer-focused professional with a strong linguistic background in English, Punjabi, and Hindi, with basic French skills. Excellent oral and written communication abilities, proven adaptability, and the ability to thrive under pressure while delivering positive customer experiences.
Overview
3
3
years of professional experience
Work History
Legal Interpreter & Administrative Assistant
Ardens Solicitors
London, United Kingdom
08.2025 - 01.2026
- Facilitated communication for Punjabi- and Hindi-speaking clients through precise English interpretation, enhancing client interactions.
- Supported daily office operations by coordinating with staff, organizing administrative tasks, and maintaining confidential records.
- Facilitated tailored support for clients, ensuring effective multitasking in a high-pressure setting.
- Established trust and rapport with clients and colleagues by delivering consistent communication and dependable assistance.
Community Outreach Volunteer
National Association for the Blind
Bathinda, India
05.2023 - 05.2024
- Assisted in 3 community outreach programmes supporting visually impaired individuals and their families.
- Executed awareness campaigns to connect with 50+ community members, fostering compassionate support and disseminating vital information.
- Collaborated with 20+ volunteers to organize community events and promote inclusive participation.
- Demonstrated adaptability and teamwork while supporting diverse community initiatives.
Education
Master of Arts - Global Development
University of East Anglia
Norwich, United Kingdom01-2025
Bachelor of Arts - English Honours
MCM Dav College
Chandigarh, India 07-2024
Skills
- Client relationship management
- Reliability
- Client interaction expertise
- Sales assistance and upselling
- Product Knowledge & Recommendations
- Strong written communication
- Skilled in cross-language communication
- Collaborative teamwork
- Problem-solving
- Effective time management
- Responsive to new challenges
- Proficient in conflict management
Accomplishments
- Served as a key multilingual interpreter, translating legal information to support Punjabi- and Hindi-speaking clients
Timeline
Legal Interpreter & Administrative Assistant
Ardens Solicitors
08.2025 - 01.2026
Community Outreach Volunteer
National Association for the Blind
05.2023 - 05.2024
Master of Arts - Global Development
University of East Anglia
Bachelor of Arts - English Honours
MCM Dav College