Detail-oriented professional with strong communication skills and a proven track record in customer service. Experienced in managing documentation and ensuring compliance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Legal Administrative Assistant
Meliora Law
Delmar, New York
02.2026 - 03.2026
Assisted attorneys with document preparation and administrative functions to enhance workflow
Acquired insights into legal processes and office operations to better support team objectives
Collaborated with legal staff to verify task accuracy, contributing to overall operational efficiency
Organized documentation efficiently in a fast-paced environment
Call Center Sales Representative
Spectrum
Albany, New York
11.2025 - 01.2026
Delivered high-quality service and accurate data entry, ensuring all sales met strict company standards
and regulatory requirements.
Quickly mastered complex product suites and billing systems to begin contributing to sales targets within a
face-paced, temporary assignment.
Generated consistent sales by identifying customer needs and effectively promoting bundled service
solutions during high-volume call periods.
Mobile Sales Associate
T-Mobile
Albany, New York
04.2025 - 10.2025
Boosted customer satisfaction by providing exceptional product knowledge and tailored
recommendations.
Emphasized product specifications to meet customer needs.
Maintained store appearance by organizing displays and promotional materials according to corporate guidelines for visual merchandising excellence.
Customer Sales Representative
Wireless Vision, T-Mobile
Brooklyn, NY
07.2023 - 12.2023
Cultivated client relationships through attentive service, resulting in repeat business and referrals.
Enhanced customer satisfaction by promptly addressing and resolving issues.
Assisted call-in customers by answering questions and processing orders efficiently.