Hi, I’m
AMANDA BANKSON
Legal Administrative Assistant
Elgin,TX
Summary
Passionate, self-motivated Legal Assistant. Offers broad spectrum of legal services under supervision of AT&T Vice President, twelve Assistant Vice Presidents and two Paralegals. Manages highly confidential information with professionalism and integrity. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with twelve years in support role.
Overview
18
years of professional experience
Work History
AT&T INCAustin, TX
Legal Administrative Assistant
03.2016 - Current
Job overview
- Analyzes legal correspondences including letters, petitions, answers, motions, discovery requests, settlement agreements, micro site leases, single permit advocacy-litigation contracts, and agreements.
- Ensures legal documentation is accurate, clean, properly formatted with the highest level of attention to detail.
- Confident liaison between clients, vendors, attorneys, AT&T project managers, plethora of pristine law firms.
- Exceptionally organized, phenomenal multi-tasking, acquires projects or programs on behalf of the executive while attending to attorney demands.
- Maintains department attorney personnel files and documentation with utmost confidentiality.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Conducts travel arrangements, expense and time reports.
AT&T INCAustin, TX
Sales Support Representative
03.2011 - 03.2016
Job overview
- Managed back office, inventory, sales floor, cash counts, deposits, returns on operations, point of sale reports, customer escalations and merchandising.
- Trained, coached and clearly communicated best practices in relation to back office operations with top of the line care.
- Managed a high volume of customers daily in a fast-paced environment, always going above-and-beyond in support customers and sales representatives' diverse needs.
- De-escalated irate customers with clear, empathetic and concise communication skills and sales expertise.
AT&T INC.Traverse City, MI
Retail Sales Associate
01.2006 - 03.2011
Job overview
- Empathized with every customer as an individual.
- Actively gained trust and maintained an outstanding rapport by building strong relationships with customers, peers, and management.
- Confidently asked for the sale of multiple products and services.
- Properly educated customers with the intent to completely satisfy their needs and their willingness to recommend AT&T's products and services based on their enlightened experience.
- Ranked among the top 10 Sales Representatives in Southwest Region continually.
Education
Central HighschoolTraverse City, MI
High School Diploma
05.2001
Skills
- Communication Skills
- MS Office Proficient
- Word Processing
- Corporate Law
- Administrative Support
- Case Management
- Document Proofreading
- Legal Research
- Schedule Management
- Travel and Event Coordination
- Legal Compliance
- Client Correspondence
- Document Management
- Legal Documentation and Reporting
- Multitasking
- Organization
- Customer Service
- Account Management
- Competitor Research
- Client Account Management
- Customer Needs Assessment
- Customer Retention
- Revenue Generation
- Sales Closing
- Staff Training
- Strategy Development
- Product Merchandising and Distribution
- Relationship Building
- Product and Service Knowledge
- Regulatory Compliance
- Complex Problem-Solving
References
Theodore Alexander - AT&T Director of Sales Indiana/Michigan
Email: ta760q@att.com / Phone: 512-660-8254
David Tate - Retired AT&T Legal Vice President
Phone: 401-441-9566
Rachel Graff - Mann Lake Director of HR
Email: rachelmgraff@aol.com / Phone: 270-872-8383
Timeline
Legal Administrative Assistant
AT&T INC
03.2016 - Current
Sales Support Representative
AT&T INC
03.2011 - 03.2016
Retail Sales Associate
AT&T INC.
01.2006 - 03.2011
Central Highschool
High School Diploma