Shannon Ouellette
Lynn,MA
Summary
Hello there, My name is Shannon Ouellette. I am a very hardworking Legal Assistant who offers excellent skill within a spectrum of legal services under attorney supervision. Managing highly confidential information with professionalism and integrity along with time management are areas I am strong in.
Very organized and experienced at doing paralegal work. I am adept at managing multiple high priority tasks. I have a high amount of experience preparing and proofing legal documents such as discovery requests, interrogatories, motions, depositions and others. Enthusiastic professional supports attorneys in managing heavy caseloads and achieving strategic goals. Displaying strong communication skills is something I find very important. Especially when interacting with court personnel, opposing counsel and clients.
Overview
7
7
years of professional experience
Work History
Legal Administrative Assistant
Falbo, Solari and Goldberg, PC
Peabody, MA
12.2022 - 01.2024
- Reviewed and organized legal documents such as contracts, pleadings, motions and correspondence.
- Maintained client databases and filing systems, including hard copy and electronic files.
- Answered phone calls, responded to inquiries and directed calls accordingly.
- Provided administrative support to the legal department staff members.
- Monitored dockets of assigned cases in order to ensure compliance with all applicable laws and regulations.
- Coordinated daily operations of the law office including mail distribution, supplies inventory management, photocopying and scanning services.
- Performed data entry tasks related to case-specific information into a variety of software programs such as Excel, Word, Access.
- Processed incoming mail and correspondence on behalf of attorneys in a timely manner.
- Proofread documents before they were submitted or filed.
- Greeted clients upon their arrival at the office and provided assistance throughout their visit.
- Compiled evidence for trials or hearings under attorney supervision.
- Helped draft, edit and transmit legal documentation such as motions and letters.
- Created spreadsheets to track case information and deadlines.
- Edited existing documents for accuracy prior to submission or publication.
Legal Assistant
Connolly and Connolly
Newburyport, MA
01.2020 - 05.2023
- Coordinating appointments for the law firm
- Filling out important documents related to Estate Planning, such as wills,trusts, etc
- Acting as a witness for Will Signings
- Making appointments, returning phone calls and emails
- Use of Microsoft Word, Adobe and Office Excel
- Keeping the office organized
- Creating files for new clients and keeping older files up to date
- Taking care of clients during there Estate Planning Process
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Prepared summaries of depositions, interrogatories and testimony for attorney review.
- Analyzed data related to cases for use in research or litigation purposes.
- Greeted clients upon arrival at office and provided assistance as needed.
- Scanned physical documents into electronic format for storage in a secure database system.
- Answered phones promptly while providing courteous customer service.
- Performed basic bookkeeping duties including tracking payments received from clients.
Legal Assistant
Gail T Natasha Law Office
Methuen, MA
12.2018 - 06.2022
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Maintained client confidentiality in all matters.
- Assisted with document production and deposition preparation.
- Organized exhibits for trial proceedings.
- Attended hearings with counsel and recorded minutes from the proceedings.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Prepared summaries of depositions, interrogatories and testimony for attorney review.
- Analyzed data related to cases for use in research or litigation purposes.
- Greeted clients upon arrival at office and provided assistance as needed.
- Updated databases with new information received from attorneys or clients.
- Coordinated travel arrangements for attorneys as required by firm policy or client needs.
Disability Support Worker
Eliot Community Human Services
Woburn, MA
09.2018 - 11.2019
- Helping to counsel people with cognitive disabilities
- Run groups on different life skills
- Complete documentation with them and for them as a case manager
- Help them to achieve their life goals through individual and group therapy.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Organized recreational and educational activities for clients according to individual needs.
- Collaborated with other professionals to develop treatment plans for clients.
- Developed strategies to help individuals cope with their disability.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
- Conducted assessments of client abilities and needs to create individualized care plans.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Advised family members on how best to provide care for disabled loved ones.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Legal Assistant
Gregory Joy Law Offices PC
Haverhill, MA
06.2017 - 08.2018
- Organize attorney Joy's paperwork and schedules
- Make sure she is she is fully prepared for court appearances
- I type & revise anything documents she needs
- Daily responsibilities are tended to and that she feels completely as ease so she may work at her full potential.
- Maintained client confidentiality in all matters.
- Assisted with document production and deposition preparation.
- Organized exhibits for trial proceedings.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Prepared summaries of depositions, interrogatories and testimony for attorney review.
- Analyzed data related to cases for use in research or litigation purposes.
- Updated databases with new information received from attorneys or clients.
- Answered phones promptly while providing courteous customer service.
- Generated reports summarizing case progress for internal use.
- Developed forms used during pre-trial negotiations between parties.
- Coordinated travel arrangements for attorneys as required by firm policy or client needs.
- Scanned physical documents into electronic format for storage in a secure database system.
- Conducted interviews with potential witnesses to obtain statements relevant to pending cases.
- Performed basic bookkeeping duties including tracking payments received from clients.
Education
Bachelor’s - Political Science
UMass Boston
Boston, MA05.2018
Associate's - Human Services
Northern Essex Community College
Haverhill, MA05.2016
Certification in Clinical Psychology -
Northern Essex Community College
Haverhill, MA05.2016
Skills
- Legal Writing
- Group Therapy
- Case Management
- Customer service
- Social Work
- Leadership
- Time management
- Individual / Group Counseling
- Caregiving
- Communication skills
- Phone etiquette
- Typing
- Legal drafting
- Certifications and Licenses
- LADC
- Legal Research
- Legal Documentation and Reporting
- Office Administration
- File Management
- Billing and Invoicing
- Document Preparation
- Proofreading Abilities
- Advanced Word Processing
- Office Management
- Legal Terminology
- Fast Learner
- Proofreading
- Exceptional Writer
- Attorney Support
Timeline
Legal Administrative Assistant
Falbo, Solari and Goldberg, PC
12.2022 - 01.2024
Legal Assistant
Connolly and Connolly
01.2020 - 05.2023
Legal Assistant
Gail T Natasha Law Office
12.2018 - 06.2022
Disability Support Worker
Eliot Community Human Services
09.2018 - 11.2019
Legal Assistant
Gregory Joy Law Offices PC
06.2017 - 08.2018
Bachelor’s - Political Science
UMass Boston
Associate's - Human Services
Northern Essex Community College
Certification in Clinical Psychology -
Northern Essex Community College