Summary
Overview
Work History
Education
Skills
Timeline
Generic

Divonye Bryant

Orlando,FL

Summary

Current Accounts Receivable Specialist with years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.

Overview

6
6
years of professional experience

Work History

File Clerk

Alfano Kingsford P.A
10.2022 - 03.2023
  • Maintained physical and computer-based filing systems.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Located and retrieved requested documents in accordance with established policies.
  • Created and printed labels for well-organized filing.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Added and updated records with current materials.
  • Compiled, sorted and filed high volume of documents.
  • Classified documents according to specified guidelines.

Accounts Receivable Specialist

Store Space
11.2021 - 07.2022
  • Rectify tenants billing and or incoming payments
  • Collaborate with store managers to resolve storage accounts
  • Inbound and outbound calls

Radiology Imaging Specialist

Orlando Health
09.2022 - 09.2022
  • Built and updated diverse documents, charts, tables and mail merges using various programs.
  • Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.
  • Utilized Software to scan and clean up project documents.
  • Worked with internal team members to remedy issues with preemptive solutions.
  • Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
  • Converted documents from one application to another.
  • Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
  • Managed training courses, setup and maintenance for document control systems.

Nanny/Caregiver Attendant

Tlc Agency
04.2021 - 11.2021
  • Supported bathing, dressing and personal care needs.
  • Followed care plan and directions to administer medications.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Reported concerns to parents or legal guardian and well as supervisor to promote optimal care.

Caretaker/ Teacher

Lapetite Academy
05.2019 - 04.2021
  • Changing clothes / feeding
  • Consistent diaper changing
  • Plan required lesson plans in a timely manner, and also set up group activities
  • Caregiver
  • Organized classroom management.

Customer Service Rep

Teletech Customer Care Management
08.2017 - 01.2018
  • Received heavy inbound outbound calls for payment transactions and or updating as well as modifying accounts
  • Assisted with training incoming classes with equipment and software.

Sterling Medical Group Chiropractor

Front desk clerk
03.2017 - 06.2017
  • Patient check out
  • Patient chart assortment
  • filling, scanning paperwork
  • Coding

Education

First aid -

Some College (No Degree) - Education

Bethune - Cookman University
Daytona Beach, FL

High School Diploma -

Edgewater High School
Orlando, FL
05.2016

Skills

  • Caregiver
  • Customer service
  • Sales
  • Cable of providing top quality work
  • Great time management skills
  • Communicate effectively orally
  • And written
  • MS Word, Excel, Outlook and
  • PowerPoint skills
  • Exceptional interpersonal skills
  • Reviewing Account Records
  • Document Coding and Classification
  • Handling Confidential Materials
  • Bill Payment and Recordkeeping
  • Fund Accounting Software
  • Information Gathering and Analysis
  • Collections
  • Microsoft Office
  • Credit and Collections
  • Data Inputting
  • Data Entry and Management
  • Customer Service Support
  • Account Reconciliation

Timeline

File Clerk

Alfano Kingsford P.A
10.2022 - 03.2023

Radiology Imaging Specialist

Orlando Health
09.2022 - 09.2022

Accounts Receivable Specialist

Store Space
11.2021 - 07.2022

Nanny/Caregiver Attendant

Tlc Agency
04.2021 - 11.2021

Caretaker/ Teacher

Lapetite Academy
05.2019 - 04.2021

Customer Service Rep

Teletech Customer Care Management
08.2017 - 01.2018

Sterling Medical Group Chiropractor

Front desk clerk
03.2017 - 06.2017

First aid -

Some College (No Degree) - Education

Bethune - Cookman University

High School Diploma -

Edgewater High School

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Divonye Bryant