Divyashree Thapa
Newark,DE
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Tutor
Ullens School
Nepal
08.2022 - 06.2023
- Assisted students of varying skill levels with understanding and excelling in studies.
- Provided homework help and test preparation strategies to improve study habits and test-taking skills.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
Intern
Kathmandu Research Institute for Biological Scienc
Kathmandu
03.2022 - 03.2023
- Acted as primary contact person handling inquiries about upcoming meetings or events.
- Managed social media presence and directed programs to improve social media reputation and recognition.
- Tracked scientific equipment inventories, reported faulty equipment, and ordered new materials.
- Participated in weekly meetings with research staff to discuss progress on projects.
Server, Hostess, Cashier
Roadhouse Cafe
Kathmandu
06.2021 - 12.2022
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Notified server after seating parties in section to facilitate prompt service.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Education
Biotechnology
University of Delaware
Newark, DE12-2027
Skills
- Sales techniques
- Memory retention
- Team collaboration
- Team member support
- Telephone reception
- Online reservations
- Food order processing
- Detail-oriented
- Positive guest interactions
- Dish preparation
Languages
English
Professional
Hindi
Professional
Spanish
Limited
Nepali
Professional
Timeline
Tutor
Ullens School
08.2022 - 06.2023
Intern
Kathmandu Research Institute for Biological Scienc
03.2022 - 03.2023
Server, Hostess, Cashier
Roadhouse Cafe
06.2021 - 12.2022
Biotechnology
University of Delaware
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