Di'Vyna Swan
Manchester,NH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Amazon Driver
MSNT LLC
05.2025 - Current
- Operated delivery vehicles safely, ensuring timely arrival at destinations.
- Conducted pre-trip inspections to maintain vehicle safety standards.
- Navigated routes efficiently using GPS and mapping tools.
- Loaded and unloaded cargo, securing items for safe transport.
Instacart Shopper
Instacart
07.2020 - Current
- Delivered exceptional customer service by accurately fulfilling orders and addressing client inquiries.
- Navigated complex store layouts to efficiently locate and collect items within tight deadlines.
- Implemented best practices for order accuracy, reducing errors through meticulous attention to detail.
- Utilized mobile apps to track orders and optimize delivery routes, improving overall operational efficiency.
Barista/Cashier
The Common Man
08.2024 - 05.2025
- Maintained cleanliness and organization of workstations to ensure optimal service efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline workflow during peak hours.
- Operated coffee brewing equipment, ensuring compliance with safety standards and procedures.
Hostess/Server
110 Grill
02.2018 - 07.2020
- Greeted and seated guests promptly, ensuring welcoming first impressions.
- Collaborated with servers to ensure timely service and guest satisfaction.
- Assisted in training new staff on hosting procedures and customer service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience
- Answered customer questions about hours, seating, and menu information.
Restaurant Hostess
Good Thymes Family Restaurant
01.2015 - 01.2018
- Greeted and seated guests, ensuring a welcoming and positive dining experience.
- Managed reservations and waitlists using OpenTable software, optimizing table turnover.
- Coordinated with kitchen staff to ensure timely service during peak hours.
- Trained new hostesses on front-of-house procedures and customer service standards.
Education
Associate of Science - Medical Assistant
Penn Foster Career School
Scranton, PA03-2026
High School Diploma -
Lowell High School
Lowell, MA06-2018
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- Punctuality
- Safety protocols
Timeline
Amazon Driver
MSNT LLC
05.2025 - Current
Barista/Cashier
The Common Man
08.2024 - 05.2025
Instacart Shopper
Instacart
07.2020 - Current
Hostess/Server
110 Grill
02.2018 - 07.2020
Restaurant Hostess
Good Thymes Family Restaurant
01.2015 - 01.2018
Associate of Science - Medical Assistant
Penn Foster Career School
High School Diploma -
Lowell High School