Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dixi Degrandez

Annandale,VA

Summary

Proven marketing and sales professional with a track record of enhancing customer engagement and satisfaction at Elite 205. Leveraged problem-solving skills and teamwork to implement strategic marketing campaigns, boosting brand awareness. Excelled in multi-tasking and customer service, ensuring optimal operational efficiency and stakeholder rapport.

Overview

3
3
years of professional experience

Work History

Marketing, sales manager

Elite 205
07.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Marketing

Player One Marketing
11.2022 - 07.2024
  • Influenced marketing messaging through firsthand understanding of consumer behavior.
  • Implemented marketing automation tools to streamline and automate repetitive marketing tasks.
  • Boosted customer engagement by implementing creative retail marketing strategies.
  • Enhanced brand awareness by implementing strategic marketing campaigns.
  • Created effective, strategically-sound and innovative marketing communications plans.

Associate

Cafesano
09.2021 - 03.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

High School Diploma -

Westfield High School
Chantilly, VA
06.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Marketing, sales manager

Elite 205
07.2024 - Current

Marketing

Player One Marketing
11.2022 - 07.2024

Associate

Cafesano
09.2021 - 03.2022

High School Diploma -

Westfield High School

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Dixi Degrandez