Dixie Petty
Lexington,NC
Summary
Experienced Crew Leader and QA Lab Supervisor with 15+ years in team supervision, quality inspection, and laboratory testing. Strong background in safety compliance, equipment calibration, and accurate reporting.
Overview
16
16
years of professional experience
Work History
Crew Leader, QA Quality Lab, Supervisor
Owens Illinois Glass Containment
Lexington, North Carolina
05.2004 - 12.2019
- Directed and supervised team of 15 employees in daily operations.
- Supervised daily operations for employer teams and maintained safe work practices.
- Directed staff to support employer service standards and enhance productivity.
- Monitored schedules and adjusted coverage for employer shift needs.
- Resolved staff issues and supported clear communication across employer departments.
- Trained new employees on employer procedures, tools, and workplace expectations.
- Supported newly hired crew members during onboarding and job training.
- Trained and guided junior technicians in laboratory techniques to enhance skill development.
- Checked finished glass containers for defects and process compliance.
- Inspected work areas and enforced employer safety and quality rules.
- Conducted quality tests on raw materials, in-process samples, and finished products.
- Compared samples with specifications, standards, and customer requirements.
- Calibrated testing equipment and verified instrument accuracy.
- Recorded lab results in quality databases and batch documents.
- Monitored employee productivity to provide constructive feedback and coaching.
- Reviewed performance concerns to provide constructive feedback and support development. and coached staff on employer policies.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints promptly to maintain high levels of customer satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Education
Associate of Arts - Office Administration
Huntington Jr. College of Business
Huntington, WV05-1993
High School Diploma -
Guyan Valley High School
4598 Rt. 10, Branchland, WV 2550606-1991
Skills
- Quality inspection
- Laboratory testing
- Equipment calibration
- Safety compliance
- Documentation and reporting
- Team supervision
- Staff scheduling
- Performance evaluations
- Staff support
- Equipment maintenance
- Safety guidelines
- Proficient in sandblasting equipment
Timeline
Crew Leader, QA Quality Lab, Supervisor
Owens Illinois Glass Containment
05.2004 - 12.2019
Associate of Arts - Office Administration
Huntington Jr. College of Business
High School Diploma -
Guyan Valley High School