Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dixie Williams

Hebron,KY

Summary

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Associate

Kroger
04.2025 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Volunteer

Versailles Church Of Christ
09.2024 - 03.2025
  • Created educational materials and used them to help further the kids club program.
  • Assisted with audio production for services every week.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Team Member

Target
06.2023 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Volunteer

The Church on North Carson Street
03.2021 - 08.2024
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Created educational materials for children's programs
  • Lead a nursery program for children under 5 years old.
  • Lead the audio-visual for all services and special events.

Volunteer

Tyler Street Church
06.2020 - 06.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Assisted in product purchasing and transportation for all volunteers and participants of the youth camp.

Education

No Degree - Duel Enrollment

Western Nevada College
Carson City, NV

No Degree - Duel Enrollment

Gateway Community And Technical College
Erlanger

Bachelor of Arts - Journalism

Northern Kentucky University
Newport, KY
05-2029

Skills

  • Customer service and engagement
  • Time management
  • Attention to detail
  • Computer skills
  • Effective leadership skills
  • Workplace safety
  • Courteous and professional
  • Work Planning and Prioritization
  • Cross-functional teamwork
  • Multitasking and organization
  • Reliable and punctual
  • Verbal and written communication

Timeline

Associate

Kroger
04.2025 - Current

Volunteer

Versailles Church Of Christ
09.2024 - 03.2025

Team Member

Target
06.2023 - 08.2024

Volunteer

The Church on North Carson Street
03.2021 - 08.2024

Volunteer

Tyler Street Church
06.2020 - 06.2024

No Degree - Duel Enrollment

Western Nevada College

No Degree - Duel Enrollment

Gateway Community And Technical College

Bachelor of Arts - Journalism

Northern Kentucky University

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