Diyar Jamal
Shoreline
Summary
Reliable Dispatcher with experience keeping delivery and customer service operations moving smoothly. Talented at scheduling deliveries, explaining details to customers and confirming arrival window date and time. Proficient in the transportation industry practices and compliance requirements.
Overview
4
4
years of professional experience
Work History
Cafe Worker
Rehams Cake Gallery
12.2024 - 12.2025
- Operated espresso machines and brewing equipment to prepare high-quality beverages.
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of café environment to uphold health standards.
- Assisted in training new staff members on café procedures and best practices.
Door-to-Door Sales Representative
Squatch Roofing
07.2024 - 02.2025
- Conducted door-to-door sales presentations, effectively communicating product benefits to potential customers.
- Built strong customer relationships through active listening and tailored solutions to meet individual needs.
- Demonstrated adaptability by adjusting sales strategies based on neighborhood demographics and feedback.
- Collaborated with team members to develop innovative approaches for reaching new markets and increasing sales opportunities.
Dispatcher
Dimond Limo
04.2022 - 11.2023
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Resolved customer complaints related to service issues or delays.
- Answered customer requests with information about product availability, shipping information and status updates.
Education
High School Diploma -
Edmonds Woodway High School
Edmonds, WA06-2025
Associate of Arts - Associates
Edmonds College
Lynnwood, WA06-2025
Skills
- Customer Relations
- Service Coordination
- Database Management
- Teamwork and Cooperation
- Safety understanding
- Task Prioritization
- Teamwork and Collaboration
- Continuous Improvement
- Problem-Solving
Education and Training
true
Languages
Arabic
Full Professional
Timeline
Cafe Worker
Rehams Cake Gallery
12.2024 - 12.2025
Door-to-Door Sales Representative
Squatch Roofing
07.2024 - 02.2025
Dispatcher
Dimond Limo
04.2022 - 11.2023
High School Diploma -
Edmonds Woodway High School
Associate of Arts - Associates
Edmonds College