Diymeal Stewart
Humble,TX
Summary
I Have experience working In Various career fields. These career field include Customer service, Retail, Customer Support, and Warehouse, Working with a Team and being a team player is one of my strengths, however working as an individual allows me to focus better on the task at hand. I enjoy working and elevating my experience in these fields. I would like to further my experience in different careers fields.
Overview
5
5
years of professional experience
Work History
Roadside Assistance Agent
Agero Roadside Assistance
10.2023 - 05.2024
- Answer calls from customers and obtain information about their location and the type of assistance that they needed
- Assisted members with vehicle difficulties such as blown out tires, flat tires, dead batteries, run out gas, engine failures, break trouble and vehicles damaged in car accidents
- Operated 30-45 calls on shift
- Receiving precise locations to dispatching tow trucks for roadside difficulties
- Accept payments with (credit or debit cards) over the phone only acceptable with membership
- Obtain membership plan information to assisted member with temporary rental
- Provided member with the nearest vehicle storage lot to store vehicle
- Conference call with roadside dispatch regarding TAT and ETA (Turnaround Times and Estimated Time Arrivals) for vehicle repair
- Assisted motorists with various vehicle issues such as flat tires, dead batteries, and lockouts, helping them get back on the road quickly.
- Collaborated with team members to continuously improve processes and procedures within the department.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled deliveries and pickups according to customer needs.
- Utilized GPS technology to accurately locate stranded motorists for faster response times.
- Managed high call volume while remaining calm and professional, ensuring accurate information was relayed to all parties involved.
Retail Sales Associate
Dollar General
08.2022 - 04.2023
- Greeting customers, helping them find merchandise, and providing good customer service
- Operating the cash register scanning merchandise and collecting payments such as cash, credit, or debit
- Unpacking, stocking, restocking, and rotating merchandise on shelves, and building merchandise displays
- Cleaning the store, taking out trash, dusting and mopping store floors, and cleaning restrooms
- Assistance customers with heavy merchandise and lift 25lbs or more
- Recover the store, return merchandise back to sales floor
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Salesman
Shoe King
10.2020 - 06.2021
- Greet customers
- Assist customer in purchasing products
- Use product samples on customers
- Use selling products on customers when purchasing for view of actual results
- Persuade customers that our products works better than others
- Maintain cash tips and payments
- Clean area before and after customers to insure safety
- Advise customers to use 6ft measurements due to COVID protocols
Amazon Warehouse Associate
Amazon.com
10.2019 - 10.2020
- Operate a pallet jack
- Stock merchandise in proper location
- Scan merchandise and sort in proper location
- Carry material and merchandise from receiving truck to warehouse floor
- Carry material and merchandise to shipping dock area
- Load and unload material to and from receiving truck
- Use pallet jack to move boxes to and from different location in warehouse facility
Dollar Tree Stocker
Dollar Tree
02.2019 - 08.2019
- Stock shelves with merchandise
- Greet customers
- Assist customer to find certain products
- Operate a pallet jack to place merchandise around the store
- Clean area once assignment completed
- Move merchandise from stockroom sales floor
- Assist manager in extra task of needed
- Work with team to compete assignments
Education
High school diploma -
Evolution Academy Charter School
Spring, TX05.2020
Skills
- Warehouse Experience
- Sales
- Packaging
- Pallet Jack
- Load & Unload
- Shipping & Receiving
- Customer service
- Strong multitasking
- Problem-solving
- Cash handling and management
- Payment processing
- Point of sale operation
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Full Professional
Timeline
Roadside Assistance Agent
Agero Roadside Assistance
10.2023 - 05.2024
Retail Sales Associate
Dollar General
08.2022 - 04.2023
Salesman
Shoe King
10.2020 - 06.2021
Amazon Warehouse Associate
Amazon.com
10.2019 - 10.2020
Dollar Tree Stocker
Dollar Tree
02.2019 - 08.2019
High school diploma -
Evolution Academy Charter School
Similar Profiles
Nohel Z. BayssaNohel Z. Bayssa
Customer Service Representative Roadside Agent at AGERO ROADSIDE ASSISTANCECustomer Service Representative Roadside Agent at AGERO ROADSIDE ASSISTANCE
Martina JenningsMartina Jennings
Call Center Representative at Agero Roadside AssistanceCall Center Representative at Agero Roadside Assistance
Marvens Klein ScuttMarvens Klein Scutt
Customer Service Representative at Agero Roadside AssistanceCustomer Service Representative at Agero Roadside Assistance