DJ Gower
Gilbert,AZ
Summary
Dynamic and results-driven manager with extensive experience at ADP and in leadership roles, specializing in staff training and development. Proven track record in strategic planning and operations management, achieving departmental goals through effective team leadership and cross-functional collaboration. Committed to fostering high employee engagement and driving performance excellence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager II Client Services
ADP
11.2021 - Current
- Manage, develop, coach and motivate associates to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built a high-performing team through effective recruitment, onboarding, and talent development initiatives.
- Collaborated with multiple departments to improve cross-functional communication and relationships
General Manager
Staples
11.2018 - 11.2021
- Mentored and developed store department leadership to enhance performance of service, sales and operation.
- Managed budget implementations, employee reviews, training, schedules, and store operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
District Manager
Gowireless Verizon Wireless Stores
02.2012 - 11.2018
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
District Manager
Blockbuster Video
02.2002 - 03.2012
- Supervised various locations, enforcing high-quality standards of operation.
- Collaborated with corporate teams on strategic initiatives, effectively implementing change in district stores.
- Implemented loss prevention measures to reduce shrinkage and protect company assets.
- Managed P&L statements, analyzing financial data to identify areas for improvement or potential risks.
- Recruited, interviewed and hired employees and implemented training programs to promote positive feedback and engagement.
Education
Associate of Arts - Elementary Education
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Staff training and development
- Staff management
- Strategic planning
- Operations management
- Cross-functional teamwork
- Performance management
- Staff development
Accomplishments
3 Year Member of OneADP Tempe NANO Committee
2 Year Leader mentor of MAS Tech Services Project Matrix
2 Year Program Leader of OneADP Skillbuilders Program
Certification
Certified Professional Facilitator (CPF)
The Knowledge Academy - Aug 2023
Timeline
Manager II Client Services
ADP
11.2021 - Current
General Manager
Staples
11.2018 - 11.2021
District Manager
Gowireless Verizon Wireless Stores
02.2012 - 11.2018
District Manager
Blockbuster Video
02.2002 - 03.2012
Associate of Arts - Elementary Education
Maricopa Community Colleges, Mesa Community College
Similar Profiles
Race DavisRace Davis
Digital Sales Intern at ADPDigital Sales Intern at ADP
LEYDI GARCIALEYDI GARCIA
Sales Associate at ADPSales Associate at ADP
CARLOS MASON JR.CARLOS MASON JR.
Associate Client Support Consultant at ADPAssociate Client Support Consultant at ADP
Natalie SanchezNatalie Sanchez
General Production Associate at ADPGeneral Production Associate at ADP
Austin DeWittAustin DeWitt
Course Coordinator at Greenfield Lakes Golf CourseCourse Coordinator at Greenfield Lakes Golf Course